https://signoz.io logo
#support
Title
# support
j

Jake

01/19/2023, 8:47 PM
HELP I have installed Signoz by cloning the repo and running the
install.sh
However, when I access it on the browser, it keeps loading. I have checked our server if port 3301 is open using online tool, it says
closed
even though I open it using
firewall-cmd
Any thoughts?
v

Vishal Sharma

01/20/2023, 5:46 AM
@Prashant Shahi
p

Prashant Shahi

01/20/2023, 6:17 AM
@Jake Most likely firewall issue on your end. Make sure to allow 3301 port and verify the following curl command returns signoz version.
Copy code
curl localhost:3301/api/v1/version
^ try this first and followed by another one replacing localhost with your exposed endpoint (public/private)
3 Views