Hello, Support team. Hope all you are doing well. This is Ruslan from Ukraine. I have set up the SigNoz server on hosting and get some erros: Please check the screenshot.

[book@stage <http://stage.bookretreats.com|stage.bookretreats.com>]$ php htdocs/signoz.php 
Endpoint: <http://194.140.199.96:4318/v1/traces>
Service Name: BookRetreats-PHP-Server
Insecure: true
Starting OTLP example[2023-09-14T13:24:41.005846+00:00] php-otlp-example.ERROR: Export failure {"exception":"[object] (RuntimeException(code: 0): Export retry limit exceeded at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/open-telemetry/sdk/Common/Export/Http/PsrTransport.php:114)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Psr18NetworkException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Psr18Client.php:130)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Chunk/ErrorChunk.php:65)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Response/CurlResponse.php:324)","source":"OpenTelemetry\\Contrib\\Otlp\\SpanExporter"} []
[2023-09-14T13:24:41.217725+00:00] php-otlp-example.ERROR: Export failure {"exception":"[object] (RuntimeException(code: 0): Export retry limit exceeded at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/open-telemetry/sdk/Common/Export/Http/PsrTransport.php:114)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Psr18NetworkException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Psr18Client.php:130)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Chunk/ErrorChunk.php:65)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Response/CurlResponse.php:324)","source":"OpenTelemetry\\Contrib\\Otlp\\SpanExporter"} []
[2023-09-14T13:24:41.513919+00:00] php-otlp-example.ERROR: Export failure {"exception":"[object] (RuntimeException(code: 0): Export retry limit exceeded at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/open-telemetry/sdk/Common/Export/Http/PsrTransport.php:114)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Psr18NetworkException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Psr18Client.php:130)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Chunk/ErrorChunk.php:65)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Response/CurlResponse.php:324)","source":"OpenTelemetry\\Contrib\\Otlp\\SpanExporter"} []
[2023-09-14T13:24:41.796673+00:00] php-otlp-example.ERROR: Export failure {"exception":"[object] (RuntimeException(code: 0): Export retry limit exceeded at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/open-telemetry/sdk/Common/Export/Http/PsrTransport.php:114)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Psr18NetworkException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Psr18Client.php:130)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Chunk/ErrorChunk.php:65)\n[previous exception] [object] (Symfony\\Component\\HttpClient\\Exception\\TransportException(code: 0): Failed to connect to 194.140.199.96 port 4318: Connection refused for \"<http://194.140.199.96:4318/v1/traces>\". at /var/www/html/bookretreats.com/stage.bookretreats.com/vendor/symfony/http-client/Response/CurlResponse.php:324)","source":"OpenTelemetry\\Contrib\\Otlp\\SpanExporter"} []

OTLP complete!

The log from my php server for instrumentation. Please help me to sovle this.

Hello Support I would like to can we plot graphs in free signoz using our own logs is it allowed or not. I can see the logs which are ours from our host now on my local mac they are mounted now but do you guys have some easy instruction for searching the logs to make it easier. I want plot graph that show peak time intervals just let me know if it can be done in free signoz or not. Thanks

Hi, i'm having difficulty reaching the otel collector running in docker-compose, from my app which is running in another docker compose. I can create traces from a basic app on bare metal, but not from docker-compose. I've tried several things like this:

extra_hosts:
  - host.docker.internal:host-gateway
environment:
	OTEL_EXPORTER_OTLP_INSECURE: "True"
	OTEL_EXPORTER_OTLP_ENDPOINT: "host.docker.internal:4317"

Using `OTEL_EXPORTER_OTLP_ENDPOINT: "otel-collector:4317"`will give me error notices, but when i use `extra_hosts:`there are no traces but nu error messages either. The signals just seem to disappear. Is there some other host or DNS that should connect to? (this is on linux) I also tried adding signoz and my app to the same docker compose network. That should normally work, but the signoz compose structure is pretty complex. It seems like there is more than meets the eye concerning networking. Please tell me how to connect from another docker compose application.

Hello Support I can logout and log back into signoz just fine when click the home button I see 404 in the back ground do you know why this is happening is it my user id or have used all 30 days we are still testing signoz . Thanks

trying to install using helm pods are in init state when i describe it says Warning FailedMount 103s (x4 over 17m) kubelet Unable to attach or mount volumes: unmounted volumes=[signoz-db], unattached volumes=[kube-api-access-tfwlp prometheus dashboards signoz-db]: timed out waiting for the condition

Hello support, i keep getting an error

"error": "clickhouse: dateTime overflow. timestamp must be between 1925-01-01 00:00:00 and 2283-11-11 00:00:00"}

. Any pointer on what might be the issue? Thanks in advance

Hi after upgrading to v0.27.0 I get blank/white screen when viewing a specific service. I tried upgrading to latest version v0.29.1 and still get the same error. With the blank screen it is completely unusable. Can we get support on this?

Hi how can we connect google colud sql / remote mysql to monitor using Signoz?

Hello - I have 5 async processing jobs in

GO

all separate processes not using/passing any context. Lets call them J1..J5 where J1 is the root span and each Job runs sequentially. What is the best way to pass in

parent span ID

to the current job. e.g. J2 parent span id -> J1; J3 -> J2; J4 ->J3; J5 -> J4. I am using GO Otel library and sending them to Signoz but each job is a new trace instead of 1 trace with spans. • Also, can I generate a traceID and set it as well instead of Otel or context to do it for me? I have a Hash that I can use as a TraceID for all the spans.

Hello. I'm collecting logs from Docker containers. If there is a line break in the log, each line is collected as a body. Is there a way to collect it as a single body when there is a line break? Should I add logstransform settings to the otel-collector-config.yaml file? Any help would be greatly appreciated. 🙂

Hi folks, I am trying to send k6 metrics to the InfluxDb receiver in Signoz. I have added

influxdb:
    endpoint: 0.0.0.0:8086

to the receivers: and "influxdb" to the service>pipelines>metrics>receivers in otel-collector-metrics-config.yaml Now when I am running

K6_INFLUXDB_ADDR="<https://0.0.0.0:8086>" K6_INFLUXDB_BUCKET="signoz" ./k6 run script.js -o xk6-influxdb

then I am getting this error

ERRO[0001] Couldn't send metrics points                  elapsed="327.621µs" error="Post \"<https://0.0.0.0:8086/api/v2/write?bucket=signoz&org=&precision=ns>\": dial tcp 0.0.0.0:8086: connect: connection refused" output=InfluxDBv2 points=9
ERRO[0002] Couldn't send metrics points                  elapsed="178.471µs" error="Post \"<https://0.0.0.0:8086/api/v2/write?bucket=signoz&org=&precision=ns>\": dial tcp 0.0.0.0:8086: connect: connection refused" output=InfluxDBv2 points=6

Anybody here who has faced something similar?

hi guys i am setting up signoz on my django application i tried to follow steps in the blog but now i am in a stale situation i am setting it up using docker-compose and i do not use gunicorn can some one guide me with my setup please help me these are my config django_api: container_name: dev_slate_django_api build: ./slate-django-api command: bash -c "pip3 install --no-cache-dir --upgrade -r /code/requirements.txt && opentelemetry-instrument python3 manage.py runserver 0.0.0.0:8000 --noreload" restart: always ports: - 8005:8000 volumes: - ./slate-django-api:/code - ./slate-django-api/cronjobs:/etc/cron.d/cronjobs environment: - OTEL_SERVICE_NAME=Slate - OTEL_EXPORTER_OTLP_PROTOCOL=http/protobuf - OTEL_EXPORTER_OTLP_ENDPOINT=http://192.168.0.48:4318 - DJANGO_SETTINGS_MODULE=app.config.settings or what can be my next call to action

Hi team, I am doing a browser instrumentation POC using this blog: https://signoz.io/blog/opentelemetry-browser-instrumentation/ Once the ReactJS app is up and running, I can see the following metrics in SigNoz UI for the app: 1. Latency 2. Rate(Ops/sec) 3. Apdex 4. Key Operations 5. Error % However, we currently have alert conditions for the following metrics in NewRelic, which we would like to configure in SigNoz: 1. Page views with JS errors 2. Total page load 3. AJAX response time 4. End User Apdex Please let me know if I can get the above metrics in SigNoz dashboard!

HI, Is any link where describe to process how to configure the

exporters

in

opentelemetry-colelctor

to send metrics and traces to a self hosted SigNoz ?

any update to instrument Nuxt app?

Hi team, what will be features of the free verision of signoz.

Hi Is it possible to use self-hosted SigNoz with on-premise monolith java servlet based web application? Running on jboss and wildfly. No using maven or gradle.

Hey Team, Any document on how to integrate Signoz with VueJS Application?

Hello Team, I have recently started using Signoz Cloud as our observability tool at our company, and I'm finding it quite impressive. I'm interested in understanding if there's a way to access metrics on the amount of log data, metrics, and traces that have been collected. Additionally, is it possible to view this data at the service level? Thank you!

Hi Team, in the faq section (https://signoz.io/docs/faqs/installation/) I have read an information about clickhouse volume is limit at 20GB when install Signoz with K8S. Does this limition apply when installing Signoz with option Docker Standalone ?

Hi Team, we are planning to use signoz as an observability tools for our trace data which is stored in clickhouse. Very much impressed with the all the observability that Signoz provides. Since we are using our own clikchouse DB, like to know if we use self hosted Signoz then what all tables and databases that is mandatory inroder to have similar observability over the trace data. Like to know if there is any documentation for this, looking forward for help here

Hi. We have tested signoz in dev and QA . We are moving to prod. I have a question - the queries which we are building using query builder, where are they backed up ? Is it in the alertmanager's persistent volume or in clickhouse?

Hello, i'm using fluent-bit to send logs to signoz. The log is in the json format and this json contains an attribute named "other_info" that contains an escaped json string. I need to convert this "other_info" attribute to appear structured in the SigNoz log viewer. Where else should I configure besides fluentbit? log example:

{
  "@timestamp": "2023-09-21T15:38:31.950Z",
  "log.level": "INFO",
  "message": "OK GET /mnt/index.do",
  "ecs.version": "1.2.0",
  "service.name": "the_app",
  "event.dataset": "the_app",
  "process.thread.name": "http-nio-8080-exec-4",
  "log.logger": "the_app.logger",
  "app_module": "app_module",
  "duration": "1442235497",
  "http_request_method": "GET",
  "http_url_path": "/mnt/index.do",
  "user_id": "123456",
  "span_id": "b6f1a671a3b298fe",
  "trace_flags": "01",
  "trace_id": "38a8eb9837cce5bb0e7f9276018b1985",
  "other_info": "{\"a\":\"123\",\"b\":\"456\",\"c\":\"789\",\"d\":\"987\",\"e\":\"654\",\"f\":\"321\"}"
}

fluent-bit config:

[INPUT]
    Name    tail
    Tag     log4j2.ecs.*
    Path    /path/to/logs/app-json.log
    Parser  log4j2.ecs.json.parser

[OUTPUT]
    Name          forward
    Match         *
    Host          localhost
    Port          24224

parser config

[PARSER]
    Name   log4j2.ecs.json.parser
    Format json
    Time_Key @timestamp
    Time_Format %Y-%m-%dT%H:%M:%S.%LZ
    Decode_Field_As    escaped     other_info do_next
    Decode_Field_As    json        other_info

Is anyone else getting a white/blank screen when going to the services page for a specific service? The UI is basically unusable because of this error:

Hi, I'm new to Signoz, and I'm encountering an issue. Signoz is running in a Docker container, and when I run my NestJS application within a Docker container, Signoz is capturing application-level logs but not traces. However, when I run the NestJS application without the Docker container using "npm run start:dev," Signoz captures traces but not logs. Currently, Signoz and the NestJS application are both running on my local machine. However, I also want to deploy Signoz on a self hosted separate Linux machine on a different network using Docker and my NestJS application on another machine without a Docker container for the production environment and these both machine will be on local premises. Can anyone assist me with this? Thank you.

Hi, 1. I am monitoring my application using Signoz, but the application metrics become unavailable after 5 minutes. 2. How can I monitor other hosts to collect metrics?

I see Signoz uses ClickHouse for storing and querying logs. What about tracing and metric data?

Hi Its posible to get the API-Data Transfer Rate in signoz?

Hi everyone 👋 My team is assessing the usage of SigNoz. We released it to our AWS EKS clusters following the docs instructions (we took the freedom to rely on ADOT add-on rather than installing OpenTelemetry manually) and so far the tool seems to do what it says it does, very cool 👍 One relevant exception is our cluster in a Chinese region. AWS CN brings its own challenges for being behind the Great Firewall (GFW); many resources (regardless of SigNoz) which presume free internet connection to the wider internet tend to 💥 quickly there. One of these in SigNoz-land is the UDF init container for Clickhouse, it tries to pull histogramQuantile via wget and GFW says no. If I read the template correctly (and please correct me if I'm wrong here), you can either enable or disable this dependency, you can even override the default docker image with a custom one (which we have prepared) but we haven't found a way to switch off the default

command

block which tries to pull histogramQuantile. So I was searching a way around this, ideas that came to mind (which would involve changes in the way the template is provided) are: • provide the option to override

command

under UDF (so we could mute it, or make the

wget

call point to a custom location, eg a S3 reachable from CN); • switch off UDF (

enabled: false

) and use a custom init container block (to be added in template) to allow a final user to provide a custom solution; If you think there is already a way around this issue let me know. Final question: what do we lose without this init-container dependency and the histogramQuantile file? Thanks 🙏

Hello guys, Is there any way to know the origin of the information(logs, trace or metric) via Signoz's dashboard? I would like to ensure that the data coming from the bucket is being shown. Thank you.