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#support
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# support
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Shane Snediker

11/18/2022, 7:40 PM
Hello Signoz team, I appreciate the Slack support! Our Signoz dashboard is lacking the ‘+ New Alert Channel’ button. Any ideas?
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Pranay

11/18/2022, 7:43 PM
@Shane Snediker You need to have admin/editor privileges to create a new alert. Can you check from your admin what your privilege level is? Here's the complete matrix https://signoz.io/docs/userguide/authentication/#permission-matrix
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Shane Snediker

11/18/2022, 7:44 PM
Gotcha. I was added by a team member who is probably admin on our account. I will talk to him. Thank you!
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Pranay

11/18/2022, 7:48 PM
👍
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Shane Snediker

11/18/2022, 8:04 PM
@Pranay My boss gave me admin privileges. I’m curious…all I want is to trigger an alert any time our app sends an exception to Signoz. What might the Metric be for that kind of an alert?
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