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# support
s
This message was deleted.
s
I've tried
.AddConsoleExporter()
but I don't know how to access the console to see if data is being logged or not...
p
@Smit Shah have you tried the troubleshooting tool? If not, can you try running it - and let me know what output you see
s
@Pranay My Local application is hosted on Windows. do I have to install a troubleshooting tool locally? or will it be on the server where Signoz is hosted?
It looks like all containers are running properly.
p
you have to run this where the application is - though I am not sure if our troubleshooting tool runs in windows. Is your server also installed in Windows? We don't have support for installing SigNoz in windows currently
s
We have a separate Server (VM) running on Ubuntu Linux. Signoz is hosted on that server. Since those 3 TCP ports are open, I can access it from my local as well...
yes, the troubleshooting tool is not supported for the windows platform...
p
Just to test your application - can you try running it in a Ubuntu and try sending data to SigNoz installation?
s
sure, I'll try that but It'll take a while to set up the project on ubuntu... meanwhile, is there anything else I can do to troubleshoot?
p
I think checking with console exporter to see if traces are being emitted correctly would be the next best step
s
I couldn't find access to the console as well... I'm using VisualStudio 2019 [asp .net framework 4.6 web api project]
s
I’ve tried
.AddConsoleExporter()
but I don’t know how to access the console to see if data is being logged or not
This is just your
stdout/stderr
. You should see traces on your terminal.
s
Hello @Pranay Same issue for me aswell. I have tested using troubleshoot tool. But I am not able to see the service in SigNoz Dashboard. Can someone suggest me where I have committed mistake.