Hi, I'm first time setting up Signoz with the .net framework web app. I instrumentalized the app in my local environment, Signoz is running on a different server, and I have these 3 ports open (3301, 4317, and 4318) but when I run the app, navigate through different pages, and go to It won't show any new service that I configured from the .net application.

_tracerProvider = Sdk.CreateTracerProviderBuilder()
             .AddConsoleExporter()
             .AddAspNetInstrumentation()
             .SetResourceBuilder(ResourceBuilder.CreateDefault()
                 .AddService(ConfigurationManager.AppSettings["TelemetryService"])
                 .AddTelemetrySdk()
             )
             .AddOtlpExporter(options =>
             {
                 options.Endpoint = new Uri("http://<IPAddress>:4317"); // Signoz Endpoint
             })
             .Build();

@Smit Shah have you tried the troubleshooting tool? If not, can you try running it - and let me know what output you see

@Pranay My Local application is hosted on Windows. do I have to install a troubleshooting tool locally? or will it be on the server where Signoz is hosted?

you have to run this where the application is - though I am not sure if our troubleshooting tool runs in windows. Is your server also installed in Windows? We don't have support for installing SigNoz in windows currently

We have a separate Server (VM) running on Ubuntu Linux. Signoz is hosted on that server. Since those 3 TCP ports are open, I can access it from my local as well...

Just to test your application - can you try running it in a Ubuntu and try sending data to SigNoz installation?

sure, I'll try that but It'll take a while to set up the project on ubuntu... meanwhile, is there anything else I can do to troubleshoot?

I think checking with console exporter to see if traces are being emitted correctly would be the next best step

I couldn't find access to the console as well... I'm using VisualStudio 2019 [asp .net framework 4.6 web api project]

I’ve tried

.AddConsoleExporter()

but I don’t know how to access the console to see if data is being logged or not

This is just your

stdout/stderr

. You should see traces on your terminal.

Hello @Pranay Same issue for me aswell. I have tested using troubleshoot tool. But I am not able to see the service in SigNoz Dashboard. Can someone suggest me where I have committed mistake.