Anyone know how to troublsehoot connection between collector and clickhouse on a cluster? We are seeing the traces go through the collector using logs, but then we dont see them in traces…. we are looking in the signoz_traces database, signoz_span table

Are you seeing any errors in logs of otel-collector?

No we do not

Did you check if traces are being generated by your apps/services?

Yes, we see them immediatley in the collector logs

Did you connect to clickhouse and check tables?

yes

@Prashant Shahi can you please help here?

That sounds like unexpected behaviour. @Itay Baror we could perhaps get on quick call to resolve this.