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# support
s
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v
Are you seeing any errors in logs of otel-collector?
i
No we do not
v
Did you check if traces are being generated by your apps/services?
i
Yes, we see them immediatley in the collector logs
v
Did you connect to clickhouse and check tables?
i
yes
our traces do not appear in clichouse
v
@Prashant Shahi can you please help here?
p
That sounds like unexpected behaviour. @Itay Baror we could perhaps get on quick call to resolve this.
It could be caused by issue with clickhouse not being healthy or storage being full.