Hi guys, am facing some issues here: - Alerts stop...
# support
m
Hi guys, am facing some issues here: • Alerts stopped working after the latest update v0.8.0 • Move data to S3, for both metrics and traces, is not working (when you define a period, it's takes so long loading, and then when you refresh the page, nothing saved) • gRPC status and method in the trace table are still not displayed correctly. even though it's mentioned as fixed in the latest release v0.8.0 Am I doing it wrong? 🤔
p
@Med Ghaith Sellami have run the migration script as suggested here https://signoz.io/docs/operate/upgrade/
m
this is for data migration, already done. I see the data. but I think non of the beforementioned issues is related to data migration 🤔
a
Hi @Med Ghaith Sellami a • Does the 'test' button in channel work? (settings>>channels> select edit for a channel> click test) • if it works, then please share the log of query service. • meanwhile - pls recreate the channel and see if it works. You may also recreate the alert • if channel 'test'is not working then please share log of alert manager and confirm that the endpoint is correct
m
Yes the test button is working fine. the alerts were working in the previous version. logs from the query-service are attached.
You can see the peak of traffic here, but no alerts
a
Thanks @Med Ghaith Sellami I may have identified the issue with alerts. Will update you soon
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v
Hey @Med Ghaith Sellami can you please give me more details about gRPC status not displayed correctly in table? Is it not displayed or is the status/method which is being displayed is wrong?
m
@Vishal Sharma Sure, the status is not coheriant on the dashboard. here, attached 2 screenshots. the status code on the table is always 0. but in the details its' different
rpc.grpc.status_code
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ack 1
a
@Med Ghaith Sellami we have fix for alert issue in the review. Just wanted to update you
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