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#support
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# support
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Med Ghaith Sellami

06/01/2022, 4:37 PM
Hi guys, am facing some issues here: • Alerts stopped working after the latest update v0.8.0 • Move data to S3, for both metrics and traces, is not working (when you define a period, it's takes so long loading, and then when you refresh the page, nothing saved) • gRPC status and method in the trace table are still not displayed correctly. even though it's mentioned as fixed in the latest release v0.8.0 Am I doing it wrong? 🤔
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Pranay

06/01/2022, 6:35 PM
@Med Ghaith Sellami have run the migration script as suggested here https://signoz.io/docs/operate/upgrade/
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Med Ghaith Sellami

06/02/2022, 7:21 AM
this is for data migration, already done. I see the data. but I think non of the beforementioned issues is related to data migration 🤔
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Amol Umbark

06/02/2022, 8:19 AM
Hi @Med Ghaith Sellami a • Does the 'test' button in channel work? (settings>>channels> select edit for a channel> click test) • if it works, then please share the log of query service. • meanwhile - pls recreate the channel and see if it works. You may also recreate the alert • if channel 'test'is not working then please share log of alert manager and confirm that the endpoint is correct
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Med Ghaith Sellami

06/02/2022, 9:14 AM
Yes the test button is working fine. the alerts were working in the previous version. logs from the query-service are attached.
You can see the peak of traffic here, but no alerts
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Amol Umbark

06/02/2022, 10:19 AM
Thanks @Med Ghaith Sellami I may have identified the issue with alerts. Will update you soon
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Vishal Sharma

06/02/2022, 1:40 PM
Hey @Med Ghaith Sellami can you please give me more details about gRPC status not displayed correctly in table? Is it not displayed or is the status/method which is being displayed is wrong?
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Med Ghaith Sellami

06/03/2022, 8:06 AM
@Vishal Sharma Sure, the status is not coheriant on the dashboard. here, attached 2 screenshots. the status code on the table is always 0. but in the details its' different
rpc.grpc.status_code
.
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Amol Umbark

06/09/2022, 5:45 AM
@Med Ghaith Sellami we have fix for alert issue in the review. Just wanted to update you
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