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# supports
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06/01/2022, 12:53 AMThis message was deleted.
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s
Srikanth Chekuri
06/01/2022, 2:27 AMWhy is there no port number in your endpoint setting env/param?
c
Chris Ahern
06/01/2022, 4:26 AMIt's mapped in the ingress file:
rules:
- host: signoz.api.myserver.local
http:
paths:
- path: /
pathType: ImplementationSpecific
backend:
service:
name: my-release-signoz-otel-collector
port:
number: 4317
s
Srikanth Chekuri
06/01/2022, 9:11 AMTransient error StatusCode.UNAVAILABLE encountered while exporting span batch, retrying in 2s.This warning makes it clear. The collector service is not reachable to exporter from app. There is certainly an issue with ingress setup. @Prashant Shahi might help you.
c
Chris Ahern
06/01/2022, 9:11 PMThanks for looking into this. As mentioned, I am able to hit the collector using wget and the .NET client - and can see a resulting error message in the collector's log from the attempt. I suspect the problem has to do with SSL but not sure why.
Chris Ahern
06/01/2022, 11:41 PMOk .. here are some developments:
1. I added the local cert to the python venv and after that it gives the following (very similar error as the .NET client)
2022-06-01T225821.251Z warn zapgrpc/zapgrpc.go:191 [core] grpc: Server.Serve failed to create ServerTransport: connection error: desc = "transport: http2Server.HandleStreams received bogus greeting from client: \"POST /v1/traces HTTP/1.1\"" {"grpc_log": true}
2. I set up port forwarding: kubectl -n platform port-forward svc/my-release-signoz-otel-collector 4317:4317
and set OTEL_EXPORTER_OTLP_ENDPOINT=http://localhost:4317
I get the same error as in 1 above.
3. With port forwarding on, I set OTEL_EXPORTER_OTLP_ENDPOINT=https://localhost:4317 (note https), when retrying it gives the following (same error but garbled/encrypted payload):
2022-06-01T233000.301Z warn zapgrpc/zapgrpc.go:191 [core] grpc: Server.Serve failed to create ServerTransport: connection error: desc = "transport: http2Server.HandleStreams received bogus greeting from client: \"\\x16\\x03\\x01\\x02\\x00\\x01\\x00\\x01\\xfc\\x03\\x03\\xfd\\x02\\xf7\\x9e(LTs\\x15\\xc53<\\x81\"" {"grpc_log": true}
I'm running out of options. Hopefully this is enough info to point to where the problem is!
t
Tushar Kanti Nath
06/07/2022, 4:37 AM62 Views