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# supports
Slackbot
09/21/2023, 9:33 PMThis message was deleted.
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Prashant Shahi
09/22/2023, 7:34 AM@Borislav Grigorov can you share the signoz version in which you are facing this?
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Borislav Grigorov
09/22/2023, 6:34 PMthe latest version v0.29.3. I have tried all versions since 27
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Prashant Shahi
09/22/2023, 6:37 PM@Yunus M can you please look into this?
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Yunus M
09/23/2023, 8:02 AM@Borislav Grigorov: Can you please share more details regarding the issue ?
I am unable to reproduce the issue with my setup.
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Borislav Grigorov
09/23/2023, 5:27 PMhi what details would you like me to share? Would a viewer user in our signoz app help? I can send it to your email
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Dan Smith
09/26/2023, 8:40 PMOur team is seeing this same issue. Clicking on services generates an UI exception and white screen.
Dan Smith
09/26/2023, 8:41 PMThe same exception, Error: Expected enabled to be a boolean.
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Borislav Grigorov
09/26/2023, 10:23 PMI managed to fix it by completely reinstalling the signoz helm chart and making sure PVCs and all the data is deleted first. However there should be a better solution than this. @Palash Gupta maybe you can check with Dan's application to see if you can solve the error. Good Luck!
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Henri Ropponen
10/13/2023, 12:50 PMHi, we have it too. running v0.31.1.
Can add that if I keep the developer console open and keep the window small enough, then it seems to render. If I scroll in the window or make it bigger then the screen blanks.
Errors in browser console log.
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Borislav Grigorov
10/13/2023, 6:28 PMyeah seems to be a data issue, however data issues should not cause white screens. Can we get a fix for this @Palash Gupta or anyone? Only way I managed to fix it was by blowing up the data.
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Dan Smith
10/16/2023, 7:52 PM@Yunus M, any suggestions for next steps on resolving this issue?
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Borislav Grigorov
10/27/2023, 8:27 AM@Yunus M getting the same issue again? Will this be fixed or at least investigated?
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Yunus M
10/31/2023, 6:34 PM@Dan Smith @Borislav Grigorov: Sorry for the delayed response.
Yunus M
10/31/2023, 6:35 PMWould be happy to get over a quick call to help identify and fix the issue.
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Henri Ropponen
11/08/2023, 8:21 AM@Yunus M Did you get any help?
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Yunus M
11/08/2023, 8:22 AMYes @Henri Ropponen. We will be releasing the fix today by EOD.
Will update the thread once the released.
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Henri Ropponen
11/08/2023, 8:22 AMGreat news! Thanks 🙂
🙌 1
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Palash Gupta
11/08/2023, 11:25 AMHi @Henri Ropponen
Palash Gupta
11/08/2023, 11:25 AMthis issue is already fixed in the develop PR: https://github.com/SigNoz/signoz/pull/3749
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Henri Ropponen
11/14/2023, 12:50 PMHi again, Is there a planned release of the docker image containing this fix?
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Yunus M
11/14/2023, 2:49 PMHi Henri, we didn't go ahead with the release last week due to some reason. Our next release is planned this Thursday. Will update once we do the release.
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Henri Ropponen
11/14/2023, 2:55 PMok. Thanks.
Henri Ropponen
11/17/2023, 8:45 AMInstalled v0.34.0 and can confirm that the blank page is now gone. Thanks 🙂 However, we found a new issue. Will post it as a new thread ...
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Yunus M
11/17/2023, 8:48 AMThanks for confirming Henri.
Yunus M
11/17/2023, 8:48 AMSure, please let me know
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Borislav Grigorov
12/11/2023, 7:59 PMcan you link the new issue? @Henri Ropponen
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Henri Ropponen
12/12/2023, 1:55 PM@Borislav Grigorov It was this issue (but it was on our side): https://signoz-community.slack.com/archives/C01HWQ1R0BC/p1700210926392499
Then there is this issue, which I did not get response to: https://signoz-community.slack.com/archives/C01HWQ1R0BC/p1700817565313389
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Borislav Grigorov
12/12/2023, 9:23 PMthanks
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