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# supports
Slackbot
07/17/2023, 9:06 AMThis message was deleted.
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Srikanth Chekuri
07/17/2023, 4:26 PMWhat web framework are you using and share the output of pip freeze in your virtual env.
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Musa Saleh
07/18/2023, 5:45 AMHI Srikanth , I am using flask this is pip freeze output
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Srikanth Chekuri
07/18/2023, 6:06 AMm
Musa Saleh
07/18/2023, 6:13 AMno change actually
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Srikanth Chekuri
07/18/2023, 6:23 AMThere is no flask instrumentation installed? How did you install the rest of otel packages?
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Musa Saleh
07/18/2023, 7:12 AMi used automatic instrumentation Add automatic instrumentation
The below command inspects the dependencies of your application and installs the instrumentation packages relevant for your Python application.
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opentelemetry-bootstrap --action=installs
Srikanth Chekuri
07/18/2023, 12:24 PMNot sure why it didn’t install Flask instrumentation. Did you try again?
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Musa Saleh
07/20/2023, 1:56 AMokey i run again and it installed but it still doesnot work
Musa Saleh
07/20/2023, 1:57 AMi run a trouble shooter it can not send data to port 4318 only can send to 4317
Musa Saleh
07/20/2023, 2:02 AMbut if i use port 4317 which is grpc but exporter use protocol http i get this error
Musa Saleh
07/20/2023, 2:53 AMmanaged to get it work with this command OTEL_RESOURCE_ATTRIBUTES=service.name=python_app OTEL_EXPORTER_OTLP_ENDPOINT="http://localhost:4317" opentelemetry-instrument --traces_exporter otlp --metrics_exporter otlp python3 app.
Musa Saleh
07/20/2023, 2:54 AMhow can i use the port 4318 instead of relaying on grpc ?
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