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# supportf
Fernando Pimenta
06/26/2023, 7:33 PMimage.png
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Srikanth Chekuri
06/26/2023, 8:24 PMDid you make any changes to filesystem or did anything that lead to corrupt files for ClickHouse?
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Fernando Pimenta
06/26/2023, 8:32 PMNo. The system was working normally.
Fernando Pimenta
06/26/2023, 8:33 PMThis is the second time this has happened. After a sudden VM shutdown, Clickhouse corrupts.
Fernando Pimenta
06/26/2023, 8:34 PMIs it possible to reinstall the system from scratch, without losing users/passwords?
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Srikanth Chekuri
06/26/2023, 8:37 PMAfter a sudden VM shutdown, Clickhouse corruptsYes, and if you can avoid this that would be great.
Is it possible to reinstall the system from scratch, without losing users/passwords?You can purge the ClickHouse data but retain the rest. delete the ClickHouse data under
deploy/docker/clickhouse-setup/data/clickhouse*f
Fernando Pimenta
06/26/2023, 8:39 PMI'll try. Thank you @Srikanth Chekuri!!
Fernando Pimenta
06/26/2023, 9:11 PMPerfect @Srikanth Chekuri!!! You rock!!!
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