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# supports
Slackbot
06/14/2023, 5:41 PMThis message was deleted.
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Jay Ghiya
06/14/2023, 5:46 PMsimilar error in deployment pod of otel collector. there is a timeout that is happening . could not understand why
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Vishal Sharma
06/14/2023, 6:08 PMLooks like a network issue, please check if
10.43.248.80:4317j
Jay Ghiya
06/14/2023, 6:25 PMthe call has to be made from which service? @Vishal Sharma also curl wont be installed by default right?
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Ibrahim
06/19/2023, 3:23 PM@Jay Ghiya
Hello Jay,
Wondering whether this issue was fixed or no 🙂 Having the same issue
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Vishal Sharma
06/19/2023, 3:44 PM@Prashant Shahi Can you please look into this?
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Jay Ghiya
06/20/2023, 2:59 PM@Ibrahim no issue is not fixed. currently did not have much time to investigate further.
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Prashant Shahi
06/20/2023, 8:26 PM@Jay Ghiya, @Ibrahim are you seeing this at the start during the installation? If yes, it is expected in the start to throw this since the k8s-infra collector is not able to connect to SigNoz collector since ClickHouse takes some time to get ready.
Prashant Shahi
06/20/2023, 8:28 PMIf this error is still coming afterwards, it means the SigNoz OtelCollector and/or ClickHouse CHI Pod is not healthy.
Logs of those components would be helpful. Do share if you see any warning, error or exception.
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