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# support
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In the log of the signoz-otel-collector pod, it gives me the error:
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api-stg-00042-deployment-65f9c6d996-48wtk app Transient error Bad Gateway encountered while exporting span batch, retrying in 32s.
This shouldn’t be the signoz-otel-collector pod but rather your application.
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OTEL_EXPORTER_OTLP_ENDPOINT='<http://signoz-otel-collector.platform.svc.cluster.local:4317>'
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--traces_exporter otlp_proto_http --metrics_exporter otlp_proto_http
This is an incorrect config. You are using the HTTP exporter, but the endpoint configured is the gRPC port. You either have to change the exporter or the endpoint to HTTP, i.e.
4318
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a
@Srikanth Chekuri - tks, its working right now