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# support
s
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n
There is some issue with the Oracle cloud which stops the otel collector from reading the logs compared to other service providers like AWS. We haven’t prioritized it yet. Can you check if you can manually access the log files from the otel collector pod in the path `/var/log/pods/`**`
j
@nitya-signoz You mean from otel agent? Can not exec into container 🙁
kubectl exec -i -t -n platform signoz-k8s-infra-otel-agent-nz7rk -c signoz-k8s-infra-otel-agent -- sh -c "clear; (bash || ash || sh)"
ERRO[0000] exec failed: unable to start container process: exec: "sh": executable file not found in $PATH
command terminated with exit code 255
@nitya-signoz Is there already issue on this? This is hurting us because we use OCI.
n
Hey can you please create an issue on this ?
j