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# supports
Slackbot
03/07/2023, 2:01 PMThis message was deleted.
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Divyanshu Negi
03/07/2023, 2:02 PMonly 1 service is visible, which I setup few days back
Divyanshu Negi
03/07/2023, 2:10 PMIs there a way to check in the service to see logs if I am getting any errors
example I am setting the SDK on a service called
chat-serviceTracing initialiseda
Ankit Nayan
03/07/2023, 2:28 PM
@Divyanshu Negi it should appear in 10-15s if configured properly
Ankit Nayan
03/07/2023, 2:28 PM
which language is the application built in?
Ankit Nayan
03/07/2023, 2:29 PM
most probably it is not able to send to signoz
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Divyanshu Negi
03/07/2023, 2:29 PMapplication is built using nestJS (TS)
Divyanshu Negi
03/07/2023, 2:29 PMalso the same setup working on another service which is hosted as well
Divyanshu Negi
03/07/2023, 2:33 PMis there a way to debug, I am checking the logs and on
startTracing initializeda
Ankit Nayan
03/07/2023, 2:36 PM
are you interacting with the api or UI of the application? It should generate some data so that telemetry is generated. Applications with 0 load won't send any data to signoz
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Divyanshu Negi
03/07/2023, 2:37 PMI am hitting the health endpoint, which just returns
200/api/health-checka
Ankit Nayan
03/07/2023, 2:38 PM
can you check if logs of otel-collector show any error?
Ankit Nayan
03/07/2023, 2:38 PM
also, check if it's there in the traces tab
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Divyanshu Negi
03/07/2023, 2:39 PMNo, not in traces as well, also no logs related to otel on my console while the service is running
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Srikanth Chekuri
03/07/2023, 3:45 PMI would use the console exporter to verify if the instrumentation is working in the first place. If it shows JSON formatted traces then its a network problem.
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Divyanshu Negi
03/10/2023, 7:18 AMThanks, this got resolved, after debugging it for a while I found out that the call to the trace IP was failing, I am still not sure why, but restarting the hosted instance fixed this.
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