hi team, please give me a favor, i have not receiv...
# supportz
zane.chen
03/06/2023, 10:07 AMhi team, please give me a favor, i have not received the test alert message when i add one kind of "Webhook" alert channel then click the test button
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Ankit Nayan
03/06/2023, 10:12 AM
@Amol Umbark will alertmanager logs help?
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Amol Umbark
03/06/2023, 3:28 PMyea @Ankit Nayan
@zane.chen you can look at alert manager log to find out the cause of failure.
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zane.chen
03/07/2023, 1:19 AMwhere is the alert manager log？
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Amol Umbark
03/07/2023, 5:41 AMIf you are using docker-compose .. then docker ps will show you a container for alert manager. You can do docker logs -f <container_id> to get log.
for kubernetes, a similar approach. you can get pods in namespace platform. And get logs for the pod
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zane.chen
03/07/2023, 6:02 AMimage.png
zane.chen
03/07/2023, 6:04 AMshow this error, what's it mean?
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Amol Umbark
03/07/2023, 7:11 AMyeh. It looks like the alert manager is unable to reach the domain. Possibly doesn't have internet access.
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zane.chen
03/07/2023, 8:06 AMyes, but i tried ping network, it can ping successfully
zane.chen
03/07/2023, 8:06 AMimage.png
zane.chen
03/07/2023, 8:07 AMimage.png
zane.chen
03/07/2023, 8:09 AMjust now, i tried test again, and it shows success as below
zane.chen
03/07/2023, 8:09 AMimage.png
zane.chen
03/07/2023, 8:10 AMbut i have not received the test alerm on my "feishu" webhook, and no find any log in alert-manager docker container logs
zane.chen
03/08/2023, 1:52 AMexcuse me? can you give me a favor?
zane.chen
03/09/2023, 1:09 AMare you here?
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Amol Umbark
03/10/2023, 5:53 AMcan you try sending test notification again and share alert manager log.
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