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# supports
Slackbot
02/28/2023, 9:17 AMThis message was deleted.
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Ankit Nayan
02/28/2023, 9:25 AM
cc: @nitya-signoz
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nitya-signoz
02/28/2023, 9:39 AMCan you share the configuration?
Also if your fields are loaded but not visible in the UI there might be issues with timestamp.
Can you run the commands and share output
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kubectl exec -n platform -it chi-my-release-clickhouse-cluster-0-0-0 -- sh
clickhouse client
use signoz_logs;
select timestamp,observed_timestamp from distributed_logs order by timestamp desc limit 10;m
Muhammed Hussein Karimi
02/28/2023, 9:41 AM Copy code
┌───────────timestamp─┬──observed_timestamp─┐
│ 1677577033101391005 │ 1677577033114197754 │
│ 1677577033087210293 │ 1677577033114149167 │
│ 1677577033081940586 │ 1677577033113942963 │
│ 1677577033079232086 │ 1677577033114117714 │
│ 1677577033074985781 │ 1677577033114088974 │
│ 1677577033071399878 │ 1677577033113746096 │
│ 1677577033068867909 │ 1677577033114495821 │
│ 1677577033058288277 │ 1677577033114040042 │
│ 1677577033054256687 │ 1677577033114446222 │
│ 1677577033036741379 │ 1677577033114394174 │
└─────────────────────┴─────────────────────┘Muhammed Hussein Karimi
02/28/2023, 9:41 AMhere you go
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nitya-signoz
02/28/2023, 9:43 AMinteresting, can you share the API response of
/logsnitya-signoz
02/28/2023, 9:47 AMAlong with the request params ^
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Muhammed Hussein Karimi
02/28/2023, 9:49 AMThere is no request with
/logsaggregaten
nitya-signoz
02/28/2023, 9:50 AMWhat version of SigNoz are you using?
nitya-signoz
02/28/2023, 9:50 AM@Palash Gupta can there be a case where /logs is not triggered on the UI ?
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Muhammed Hussein Karimi
02/28/2023, 9:51 AMv0.16.0
Muhammed Hussein Karimi
02/28/2023, 9:52 AMOh found some after a page refresh
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{
"status": "error",
"data": "Failed to fetch logs from the DB",
"errorType": "internal",
"error": "code: 241, message: Memory limit (total) exceeded: would use 3.62 GiB (attempt to allocate chunk of 5064994 bytes), maximum: 3.60 GiB. OvercommitTracker decision: Query was selected to stop by OvercommitTracker.: (while reading column attributes_string_value): While executing MergeTreeReverse"
}Muhammed Hussein Karimi
02/28/2023, 9:53 AMhere is the clickhouse resources
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resources:
requests:
cpu: 100m
memory: 200Mi
limits:
cpu: 2000m
memory: 4GiMuhammed Hussein Karimi
02/28/2023, 9:54 AMI should increase resources?
or there are other settings?
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nitya-signoz
02/28/2023, 9:56 AMYeah please increase the resources and try it out first. There are issues about this on clickhouse https://github.com/ClickHouse/ClickHouse/issues/17631 . But you can start by doubling up the resources and trying it out.
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Palash Gupta
02/28/2023, 10:34 AMcan there be a case where /logs is not triggered on the UI ?I am not aware of such case... @Muhammed Hussein Karimi can you please share the loom video for the same
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Muhammed Hussein Karimi
02/28/2023, 10:45 AMFixed by increasing the memory limits
p
Palash Gupta
02/28/2023, 10:48 AMoh great ... @nitya-signoz can we update same in the docs
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