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# support
k
Kshitij Gang
02/17/2023, 6:37 AM
Getting an error when deploying the otel-collector-metrics service...can you please tell me what is causing this error - I have attached the log file
log-events-viewer-result.csv
s
Srikanth Chekuri
02/17/2023, 6:39 AM
This happens when ClickHouse is not reachable for the collector. Make sure it’s up and available.
k
Kshitij Gang
02/17/2023, 6:41 AM
ok..thank you so much
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