#support
Title
m
Muhammed Hussein Karimi
02/13/2023, 6:05 PMHi, I'm using SigNoz inside K8s, and I'm using jeager compact port but traces are not sending to the SigNoz, What is the problem?
v
Vishal Sharma
02/14/2023, 6:30 AM@Muhammed Hussein Karimi You have enable jaeger ports in otel collector: https://github.com/SigNoz/signoz/blob/8ebb76bd0c40ea7e3cb4b0e3a3f216c204447f67/deploy/docker/clickhouse-setup/docker-compose.yaml#L214
@Prashant Shahi Can you please let him know on how to do it in k8s deployment?
m
Muhammed Hussein Karimi
02/14/2023, 6:43 AMI have enabled them in Helm Chart
v
Vishal Sharma
02/14/2023, 6:44 AMStill unable to see spans?
m
Muhammed Hussein Karimi
02/14/2023, 6:44 AMYes
We are switching to otlp port
v
Vishal Sharma
02/14/2023, 6:45 AMok let us know if it doesn’t work
m
Muhammed Hussein Karimi
02/19/2023, 8:20 AMIt worked