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#support
Title
# support
f

Fredrik

01/26/2023, 5:35 PM
Hi! I was wondering if there is any idea on where ARM64 version of the docker-compose file went? (see -> https://github.com/SigNoz/signoz/blob/develop/deploy/README.md#using-docker-compose )
p

Pranay

01/26/2023, 6:14 PM
@Fredrik If you are installing on Mac M1, you should be able to install with instructions in the docs. You don't need a separate ARM file Though we don't support installation in other ARM based machines like on AWS etc. https://github.com/SigNoz/signoz/issues/2028
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Fredrik

01/26/2023, 7:11 PM
I'm on M2 so it shouldn't be a difference, right? I'm using the main-branch btw. The
install.sh
ends in :
The containers didn't seem to start correctly. Please run the following command to check containers that may have errored out
Some commandline output:
Copy code
❯ docker-compose -f ./docker/clickhouse-setup/docker-compose.yaml up -d
[+] Running 9/13
 ⠿ Network clickhouse-setup_default                                                                                                                            Created                            0.0s
 ⠿ Container load-hotrod                                                                                                                                       Started                            0.8s
 ⠿ Container zookeeper-1                                                                                                                                       Started                            0.8s
 ⠿ Container hotrod                                                                                                                                            Started                            0.6s
 ⠸ load-hotrod The requested image's platform (linux/amd64) does not match the detected host platform (linux/arm64/v8) and no specific platform was requested                                     0.0s
 ⠸ zookeeper-1 The requested image's platform (linux/amd64) does not match the detected host platform (linux/arm64/v8) and no specific platform was requested                                     0.0s
 ⠿ Container clickhouse                                                                                                                                        Waiting                            4.3s
 ⠿ Container clickhouse-setup-otel-collector-metrics-1                                                                                                         Created                            0.0s
 ⠿ Container clickhouse-setup-otel-collector-1                                                                                                                 Created                            0.0s
 ⠿ Container query-service                                                                                                                                     Creat...                           0.1s
 ⠿ Container clickhouse-setup-alertmanager-1                                                                                                                   Created                            0.0s
 ⠹ alertmanager The requested image's platform (linux/amd64) does not match the detected host platform (linux/arm64/v8) and no specific platform was requested                                    0.0s
 ⠿ Container frontend                                                                                                                                          Created                            0.0s
container for service "clickhouse" is unhealthy

signoz/deploy on  main took 4s
and som more:
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docker-compose -f ./docker/clickhouse-setup/docker-compose.yaml ps -a
NAME                                        COMMAND                  SERVICE                  STATUS              PORTS
clickhouse                                  "/entrypoint.sh"         clickhouse               restarting          
clickhouse-setup-alertmanager-1             "/bin/alertmanager -…"   alertmanager             created             
clickhouse-setup-otel-collector-1           "/signoz-collector -…"   otel-collector           created             
clickhouse-setup-otel-collector-metrics-1   "/signoz-collector -…"   otel-collector-metrics   created             
frontend                                    "nginx -g 'daemon of…"   frontend                 created             
hotrod                                      "/go/bin/hotrod-linu…"   hotrod                   running             8080-8083/tcp
load-hotrod                                 "/docker-entrypoint.…"   load-hotrod              running             5557-5558/tcp, 8089/tcp
query-service                               "./query-service -co…"   query-service            created             
zookeeper-1                                 "/opt/bitnami/script…"   zookeeper-1              exited (1)
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Pranay

01/27/2023, 1:08 PM
@Prashant Shahi Can you guide here
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Prashant Shahi

01/27/2023, 1:15 PM
oh, it seems like similar issue is seen for Alertmanager, Zookeeper, and HotROD images.
And if you did not have the images imported previously, it is happening.
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Fredrik

01/27/2023, 2:05 PM
It sems to me like the versions of those images used are not avail with arm64 architecture, newer ones are though
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Prashant Shahi

01/27/2023, 2:23 PM
@Fredrik For M1/M2, we had not been facing any issues importing AMD images since they are made compatible by Rosetta.
Docker recently started to not allow M1/M2 chips from downloading AMD images. Quick solution would be to add
platform
flag.
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Fredrik

01/27/2023, 5:16 PM
But adding
--platform linux/amd64
will still yield the
WARNING: The requested image's platform (linux/amd64) does not match the detected host platform (linux/arm64/v8) and no specific platform was requested
which is to be expected beacuse its not the same platofrm. So I'm guessing either there needs to be a specific
docker-compose
-file for ARM64 processors or you'd have to run the docker process as x86_64 (ie Rosetta) which probably isn't the best option.
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Prashant Shahi

01/28/2023, 10:39 AM
@Fredrik I meant to use platform flag to pull each individual images first.
You could also edit the respective services in
docker-compose.yaml
to include
platform: linux/x86_64
you'd have to run the docker process as x86_64 (ie Rosetta) which probably isn't the best option
actually, some of the SigNoz components do not support ARM machines yet. Like Alertmanager, and Zookeeper. And also load generator HotROD.
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