Hello team, I am following the signoz documentatio...
# supportr
Rahul Mahale
12/19/2022, 4:57 AMHello team, I am following the signoz documentation and trying to instrument the Ruby on Rails app.
However, My app is failing to start with the error below.
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OpenTelemetry error: Unable to export 9 spanp
Pranay
12/19/2022, 5:58 AM
@Vishal Sharma Do you have more insights on this?
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nitya-signoz
12/19/2022, 10:18 AMHi, is this a sample application that you are trying to run or a production application to which you are trying to add instrumentation ?
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Vishal Sharma
12/19/2022, 10:22 AM@Rahul Mahale Did you specific
OTEL_EXPORTER_OTLP_ENDPOINTr
Rahul Mahale
12/19/2022, 10:24 AMYes, The env variable looks like this and it is accessible too.
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echo $OTEL_EXPORTER_OTLP_ENDPOINT
signoz-otel-collector.platform.svc.cluster.local:4318Rahul Mahale
12/19/2022, 10:25 AM Copy code
telnet signoz-otel-collector.platform.svc.cluster.local 4318
Trying 172.20.109.100...
Connected to signoz-otel-collector.platform.svc.cluster.local.
Escape character is '^]'.Rahul Mahale
12/19/2022, 10:26 AM@Vishal Sharma anything else I am missing ?
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Vishal Sharma
12/19/2022, 10:28 AM@Rahul Mahale Can you please share more logs related to opentelemetry when you start your app?
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Rahul Mahale
12/19/2022, 10:28 AMsure.
Rahul Mahale
12/19/2022, 10:33 AMDMed you log file
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Vishal Sharma
12/19/2022, 10:35 AMI see that some of the instrumentations failed to intialize:
WARN -- : Instrumentation: OpenTelemetry:Instrumentation:ActiveModelSerializers failed to installI will try to instrument myself and get back to you
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Rahul Mahale
12/19/2022, 10:36 AMthanks
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Vishal Sharma
12/19/2022, 10:44 AMI was able to instrument after I followed same steps as mentioned in doc: https://signoz.io/blog/opentelemetry-ruby/
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Rahul Mahale
12/19/2022, 10:45 AMInteresting.
Rahul Mahale
12/19/2022, 10:45 AMdo you have few minutes to join on screenshare call ?
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