Hello team I am following the signoz documentation and tryin

Question

Hello team I am following the signoz documentation and trying to instrument the Ruby on Rails app However My app is failing to start with the error below ``` OpenTelemetry error Unable to export 9 span```

Pranay · Answer

< Vishal Sharma> Do you have more insights on this

nitya-signoz · Answer

Hi is this a sample application that you are trying to run or a production application to which you are trying to add instrumentation

Vishal Sharma · Answer

< Rahul Mahale> Did you specific `OTEL EXPORTER OTLP ENDPOINT` as signoz endpoint

Rahul Mahale · Answer

Yes The env variable looks like this and it is accessible too ``` echo $OTEL EXPORTER OTLP ENDPOINT signoz otel collector platform svc cluster local 4318```

Rahul Mahale · Answer

```telnet signoz otel collector platform svc cluster local 4318 Trying 172 20 109 100 Connected to signoz otel collector platform svc cluster local Escape character is ^ ```

Rahul Mahale · Answer

< Vishal Sharma> anything else I am missing

Vishal Sharma · Answer

< Rahul Mahale> Can you please share more logs related to opentelemetry when you start your app

Rahul Mahale · Answer

sure

Rahul Mahale · Answer

DMed you log file

Vishal Sharma · Answer

I see that some of the instrumentations failed to intialize gt WARN Instrumentation OpenTelemetry Instrumentation ActiveModelSerializers failed to install I will try to instrument myself and get back to you

Rahul Mahale · Answer

thanks

Vishal Sharma · Answer

I was able to instrument after I followed same steps as mentioned in doc <https signoz io blog opentelemetry ruby >

Rahul Mahale · Answer

Interesting

Rahul Mahale · Answer

do you have few minutes to join on screenshare call