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#support
Title
# support
w

Wesley Hartford

12/13/2022, 12:32 AM
I just upgraded my signoz deployment using the latest helm chart. It looks like I've lost all my previously collected application telemetry. Is that normal?
v

Vishal Sharma

12/13/2022, 2:58 AM
From which version to which version did you upgrade? cc: @Prashant Shahi
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Wesley Hartford

12/13/2022, 3:12 AM
I was on chart version 0.5.1 and upgraded to 0.6.0. BTW, I don't care at all about the data; I'm just hoping that's not expected on an upgrade.
v

Vishal Sharma

12/13/2022, 3:13 AM
@Wesley Hartford This is not expected, were you using TTL/Retention setting?
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Wesley Hartford

12/13/2022, 3:16 AM
Honestly, I'm not sure. I just deployed for the first time last week and used all the default settings.
In general settings, I see blanks in the three Total Retention Period fields.
p

Prashant Shahi

12/13/2022, 4:44 AM
@Wesley Hartford No data loss is expected in the upgrade. Could you please share the steps you followed for the upgrade?
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Wesley Hartford

12/13/2022, 4:48 AM
I use Rancher, so did the upgrade through their UI. This just amounts to a basic
helm upgrade
command using the new version of the chart and the default values.
Hi, I'm sorry for the confusion, but it looks like I have data from before the upgrade. I'm honestly not sure what happened, but as far as I can tell now, I didn't actually loose anything.
Whatever problem there was it either fixed itself overnight, or it was all me, probably the latter.
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