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# support
s
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e
@Sheelendra Prakash would be nice if you could use Slack thread, that would reduce the number of notification on the same topic 😉
s
Sure @Emmanuel Iturbide
p
agree with @Emmanuel Iturbide
@Sheelendra Prakash Where is SigNoz running - is it on http://172.5.2.127? and where is Springboot app running? on the same host?
Can you check if the above port numbers are open in your machine? Also, try running this troubleshooting app and share what it says - https://signoz.io/docs/install/troubleshooting/
s
yes #pranay
Singnoz & spring boot running on same host
port number also added in SG
After some time signoz and spring boot UI both stopped working
p
can you share what does 
docker ps
say?
also, what is the size of the machine you are running SigNoz in? we recommend a 4GB RAM allocation for it
s
Docker PS
yes it has 4gb RAM
p
all containers are healthy, not sure what you mean by
After some time signoz and spring boot UI both stopped working
is signoz frontend not accesible ?
s
signoz UI working now
but sprint boot UI not accessible
p
You should check the logs for spring boof app and try to debug based on that it says
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