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#support
Title
# support
l

Lucas Carlos

12/01/2022, 8:08 PM
Anyone else facing intermittence when querying? I'm getting
Copy code
{
  "status": "success",
  "data": {
    "resultType": "matrix",
    "result": null
  }
}
and some successful queries
p

Pranay

12/02/2022, 2:31 AM
@Lucas Carlos Is this from queries in dashboards?
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Lucas Carlos

12/02/2022, 12:22 PM
yes
@Pranay do you guys have a recommendation o clickhouse for high-availability? I found that if I have multiple replicas the data return as null
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Ankit Nayan

12/02/2022, 2:28 PM
yes @Lucas Carlos, multiple replicas are not supported yet. If you enable replication, data will being ingested to just 1 shard and replica and the APIs will hit the correct shard with data in probabilistic way and hence you sometimes see data and sometimes see null
We are releasing distributed setup next week and replication in some time. I would recommend to get started with 1 shard and 1 replica
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Lucas Carlos

12/02/2022, 2:29 PM
😞
Thanks for the explanation
Please, let me know if we (SignalWire Inc.) can help to speed-up this process
a

Ankit Nayan

12/02/2022, 2:33 PM
sure....we are almost in testing phase of sharded setup. This would be non-breaking but replication will be breaking and would take sometime to release. Are you okay to try out a fresh signoz installation to enable both sharding and replication?
That way we don't need to wait for migration scripts
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Lucas Carlos

12/02/2022, 2:34 PM
Yes, we can do, for sure
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Ankit Nayan

12/02/2022, 2:34 PM
are you guys on k8s?
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Lucas Carlos

12/02/2022, 2:35 PM
yes, helm chart based
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Ankit Nayan

12/02/2022, 2:35 PM
Cool
and what usecase are you trying to enable first with SigNoz?
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Lucas Carlos

12/02/2022, 2:36 PM
for the moment, only metrics, but we'll use it heavily in the future
we've ~600 nodes on signoz at the moment
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Ankit Nayan

12/02/2022, 2:36 PM
ok..got it
which set of receivers have you enabled? Looking for mainly hostmetrics and k8s metrics or something else too?
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Lucas Carlos

12/02/2022, 2:38 PM
hostmetrics and k8s metrics and some prometheus jobs
a

Ankit Nayan

12/02/2022, 2:39 PM
okay... let us get you soon on SigNoz.
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