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Title
# support
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Shashank Gupta

07/12/2022, 5:48 PM
I want to know , where does the generatorURL and externalURL points to when we get payload for alert generated in SigNoz? { "receiver":"w1", "status":"firing", "alerts":[ { "status":"firing", "labels":{ "alertname":"DiskRunningFull", "dev":"sda3", "instance":"example3", "severity":"critical" }, "annotations":{ "info":"The disk sda3 is running full", "summary":"please check the instance example1" }, "startsAt":"2022-04-25T143519.490146+05:30", "endsAt":"0001-01-01T000000Z", "generatorURL":"", "fingerprint":"ad592b0afcbe2e79" } ], "groupLabels":{ "alertname":"DiskRunningFull" }, "commonLabels":{ "alertname":"DiskRunningFull", "dev":"sda3", "instance":"example3", "severity":"critical" }, "commonAnnotations":{ "info":"The disk sda3 is running full", "summary":"please check the instance example1" }, "externalURL":"http://Apples-MacBook-Pro-3.local:9093", "version":"4", "groupKey":"{}/{}:{alertname=\"DiskRunningFull\"}", "truncatedAlerts":0 }
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Prashant Shahi

07/12/2022, 7:23 PM
Hey @Shashank Gupta! I believe
externalURL
is the address of alertmanager that is used internally. I don't think the frontend implementation for plotting graph using
generatorURL
via alerts is done. @Amol Umbark should have more insights on it.
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Shashank Gupta

07/13/2022, 5:45 AM
Hi @Prashant Shahi Do we get any URL in the payload that navigates us to the AlertRule which was triggered.
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Prashant Shahi

07/13/2022, 6:53 AM
we don't have anything specific yet as all alerts are currently showed in a common place
/alerts
Can you raise an issue for the same? I suppose it should be possible with either a specific page for alert or show one with search filter..
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Amol Umbark

07/13/2022, 7:33 AM
@Shashank Gupta you could try setting the url as a label in the rule definition and use the label down through webhook message. it is hacky but might work for immediate resolution. in future versions we can address this use case. please feel free to create an issue
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Shashank Gupta

07/13/2022, 8:44 AM
@Amol Umbark Thanks Amol. Can u please tell me about the externalURL parameter?
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Amol Umbark

07/14/2022, 7:38 AM
externalURL is set to alert manager host:port, may not work for you if you don’t expose the alert manager ports to public
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