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# supports
Slackbot
07/11/2022, 11:16 AMThis message was deleted.
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Pranay
07/11/2022, 4:54 PM
@Pranshu any insights on this?
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Pranshu
07/12/2022, 11:30 AMHey @Yuriy
The root span must specify the kind SPAN. Spans which are of kind -> server are only visible in the /application page. I have update the code here. Please pull the new changes and give it a try.
Let me know if you face any issues.
Happy Hacking 🙌
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Yuriy
07/12/2022, 12:52 PM@Pranshu Thank you very much. I’ll check tomorrow.
🙌 1
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Ari Ari
09/15/2022, 6:45 AMhey @Pranay, this happened to me too. but in sample-golang-app. Any insights for me?
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Pranay
09/15/2022, 6:50 AM
@Ari Ari do you mean your application is not visible in SigNoz?
Pranay
09/15/2022, 6:51 AM
Can you try the steps here and share what you see?https://signoz.io/docs/install/troubleshooting/
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Ari Ari
09/15/2022, 6:59 AM@Pranay below is my signoz local interface
Ari Ari
09/15/2022, 7:00 AMI use windows. is it a problem?
Ari Ari
09/15/2022, 7:02 AMmy troubleshoot result
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Pranay
09/15/2022, 7:18 AM
I use windows. is it a problem?We don't officially support windows today. You can try in a linux VM or Mac https://signoz.io/docs/install/docker/#prerequisites
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