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# support
s
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1
p
cc @Amol Umbark
a
@teja can you please share more details about your setup. Are you using helm chart or starting alert manager manually? are you setting cluster.listen-address parameter when starting alert manager by any chance? It should be set to NULL
t
helm chart
this is the document we have follow https://signoz.io/docs/install/kubernetes/aws/
a
@teja In your k8s cluster, the alert manager is unable to find a suitable private IP to use. Can you think of a reason why? @Prashant Shahi we can resolve this by disabling HA mode. Can you please share helm command to set
--cluster.listen-address=
for alert manager cli params
t
can you share me the command with example
p
By default, we don't set any additional arguments other than
storage.path
and
queryService.url
. Only if replicaCount is more than 1 or additionalPeers are set, we include more arguments. https://github.com/SigNoz/charts/blob/main/charts/signoz/templates/alertmanager/statefulset.yaml#L100-L120
a
yeah.. thats why the alert manager assumes a HA mode
we need to disable it by passing listen address empty
t
--cluster.listen-address=''
LIKE THIS
p
I see. I suppose we can make use of
extraArgs
Copy code
helm upgrade --install --create-namespace -n platform my-release signoz/signoz --set alertmanager.extraArgs={"--cluster.listen-address=''"}
👍 1
t
Thank you
Copy code
UPGRADE FAILED: template: signoz/templates/alertmanager/statefulset.yaml:118:45: executing "signoz/templates/alertmanager/statefulset.yaml" at <.Values.alertmanager.extraArgs>: range can't iterate over --cluster.listen-address=
got error
p
Updated!
👍 1
wait. I think it's picking
0
as key instead of index.
t
oh
p
Updated:
Copy code
helm upgrade --install --create-namespace -n platform my-release signoz/signoz --set alertmanager.extraArgs."cluster\.listen-address"=""
t
okay thank you
p
You are welcome 🙂
Also, could you share more about your K8s cluster?
We didn't have any issues so far with current alertmanager config.
t
it is eks cluster v1.21.12-eks-a64a69
thank you it is working fine
🎉 1
p
Oh, that's nice to hear.
Also, how did you set up EKS the cluster? Like manually from UI? or using any other tools.