#support
Title
# support
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Blake Romano
06/30/2022, 5:15 PMNew Update is giving me Otel Collector Error
Copy code
2022-06-30T17:14:03.114Z info service/collector.go:124 Everything is ready. Begin running and processing data.
panic: runtime error: invalid memory address or nil pointer dereference
[signal SIGSEGV: segmentation violation code=0x1 addr=0x28 pc=0x1063552]
goroutine 211 [running]:
<http://github.com/open-telemetry/opentelemetry-collector-contrib/exporter/clickhousemetricsexporter.(*PrwExporter).export.func1()|github.com/open-telemetry/opentelemetry-collector-contrib/exporter/clickhousemetricsexporter.(*PrwExporter).export.func1()>
/src/exporter/clickhousemetricsexporter/exporter.go:279 +0xf2
created by <http://github.com/open-telemetry/opentelemetry-collector-contrib/exporter/clickhousemetricsexporter.(*PrwExporter).export|github.com/open-telemetry/opentelemetry-collector-contrib/exporter/clickhousemetricsexporter.(*PrwExporter).export>
/src/exporter/clickhousemetricsexporter/exporter.go:275 +0x256✅ 1
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Prashant Shahi
06/30/2022, 5:17 PMHey Blake!
Did you follow the upgrade guide below?
https://signoz.io/docs/operate/kubernetes/#upgrade
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Blake Romano
06/30/2022, 5:19 PMWe deploy helm charts through a spinnaker pipeline
So it automatically grabbed the new helm chart with the helm upgrade command such
I can grab the deployment for otel if you want
config map etc;
I think it actually self resolved after a bit
It restarted a few times then started stabilizing
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Prashant Shahi
06/30/2022, 5:25 PMOh, I see! Thanks for the report.
@Srikanth Chekuri @Vishal Sharma we should investigate this to handle it better.
@Blake Romano It is likely caused by intermediate state with part of the SigNoz cluster being ready, while rest are not up properly... which is eventually resolved.
Also to be noted that for 0.9, we should run the migration scripts:
https://signoz.io/docs/operate/migration/upgrade-0.9/
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Blake Romano
06/30/2022, 5:29 PMMakes sense. I probably should have read that before lol
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Prashant Shahi
06/30/2022, 5:33 PMno worries.. You can run the scripts anytime after upgrading.. xD
we have taken that into consideration ;)
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Blake Romano
06/30/2022, 5:33 PMhaha I appreciate you looking out for us reckless folks 😉
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Prashant Shahi
06/30/2022, 5:35 PMbeen there; done that;
😂
😛 2
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