This message was deleted.

@Srikanth Chekuri should have insights on this

By default the time range is last 5 min. Try changing this to larger time that includes to any tz issues and see if it shows any data to confirm if it is indeed a timezone issue.

@Vishal Sharma You can get on a slack huddle / zoom and check what the issue might be. 1. service_name present on traces but that service not being visible in application list page might be due to missing

server

span kind spans but @Lucas Teles mentioned he could see the service in his machine. 2. check time of data ingestion and does the time range in the UI need to be adjusted for the difference in timezone. 3. unknown issues