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# supports
Slackbot
11/14/2022, 11:31 AMThis message was deleted.
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Pranay
11/14/2022, 11:32 AM
This issue happens if there is an admin account already created. Have you set up an admin account already? In that case, login with your admin account and then send an invite
Pranay
11/14/2022, 11:34 AM
If you don't remember the admin account creds, follow instructions here for resetting it - https://github.com/SigNoz/signoz.io/issues/595
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Vignesh
11/14/2022, 11:38 AMWonderful! this solved it. Thanks for the help Pranay.
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Pranay
11/14/2022, 11:38 AM
👍
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