# support

Mallesh Kannan

11/04/2022, 12:41 PM
Hi team, I have deployed signoz in gcp cluster and configure with ingress and it is up and running. Configured my backend application with loadbalancer:4317 also done. In signoz UI I'm getting response code 500 and response as :
Copy code
  "data": null,
  "total": 0,
  "limit": 0,
  "offset": 0,
  "errors": [
      "code": 500,
      "msg": "Error in processing sql query: code: 516, message: admin: Authentication failed: password is incorrect or there is no user with such name"
can any one help me on this please