https://signoz.io logo
Join Slack
Powered by
I am facing an issue while installing signoz... My...
# support
s
I am facing an issue while installing signoz... My container alert manager is not running properly....I have installed using install script ./install.sh....And for this reason am not able to view signoz UI.Pls help me in solving out this issue.I have tried even after uninstalling signoz and reinstalled..But still shows me the same issue
a
@Prashant Shahi can you look into this?
a
@Shifna can you show what the logs tell?
logs of query-service and otel-collector
Does clickhouse container show a running status?
s
Can you pls tell me how to find log?
message has been deleted
Unable to access my signoz UI
message has been deleted
p
Can you pls tell me how to find log?
Copy code
sudo docker logs <container-name-or-ID>
For last 100 lines of query-service logs:
Copy code
sudo docker logs query-service --tail=100
For last 100 lines of clickhouse logs:
Copy code
sudo docker logs clickhouse-setup_clickhouse_1 --tail=100
--- Since both query-service and otel-collector seems to be misbehaving, it is likely caused by some issue with clickhouse.
s
message has been deleted
Can you pls check and resolve my isuue
message has been deleted
p
@Shifna did you make any changes to the existing configuration or docker related files?
It looks like the default user does not exist for your clickhouse server.
s
Yas I made changes...
How should I solve this issue?
p
can you share what changes you made from the existing files?
That should help to resolve this.
s
Actually I changed the password in the docker compose.yaml file
p
Can you please share what was updated? Maybe over DM if it is sensitive.
s
Okay
Open in Slack
PreviousNext
Powered by