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# supports
Slackbot
10/27/2022, 4:39 AMThis message was deleted.
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Ashu
10/27/2022, 5:08 AM
@Prashant Shahi can you look into this?
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Ankit Nayan
10/27/2022, 7:17 AM
@Shifna can you show what the logs tell?
Ankit Nayan
10/27/2022, 7:17 AM
logs of query-service and otel-collector
Ankit Nayan
10/27/2022, 7:18 AM
Does clickhouse container show a running status?
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Shifna
10/27/2022, 7:52 AMCan you pls tell me how to find log?
Shifna
10/27/2022, 8:03 AMUnable to access my signoz UI
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Prashant Shahi
10/27/2022, 4:20 PMCan you pls tell me how to find log?
Copy code
sudo docker logs <container-name-or-ID> Copy code
sudo docker logs query-service --tail=100 Copy code
sudo docker logs clickhouse-setup_clickhouse_1 --tail=100Prashant Shahi
10/27/2022, 4:24 PM---
Since both query-service and otel-collector seems to be misbehaving, it is likely caused by some issue with clickhouse.
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Shifna
10/28/2022, 3:19 AMCan you pls check and resolve my isuue
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Prashant Shahi
10/28/2022, 6:20 AM@Shifna did you make any changes to the existing configuration or docker related files?
Prashant Shahi
10/28/2022, 6:20 AMIt looks like the default user does not exist for your clickhouse server.
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Shifna
10/28/2022, 6:39 AMYas I made changes...
Shifna
10/28/2022, 6:40 AMHow should I solve this issue?
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Prashant Shahi
10/28/2022, 8:27 AMcan you share what changes you made from the existing files?
Prashant Shahi
10/28/2022, 8:27 AMThat should help to resolve this.
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Shifna
10/28/2022, 1:16 PMActually I changed the password in the docker compose.yaml file
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Prashant Shahi
10/28/2022, 1:26 PMCan you please share what was updated?
Maybe over DM if it is sensitive.
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Shifna
10/28/2022, 1:27 PMOkay