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# supports
Slackbot
05/25/2022, 10:06 AMThis message was deleted.
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Bast
05/25/2022, 10:16 AMwhen I say broken it 's not signow just the span
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Pranay
05/25/2022, 10:43 AM
hey @Bast Possible to share the API response for this call so that we can check whats going wrong
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Bast
05/25/2022, 12:04 PMlet me check if I can find a broken trace (it 's not on all)
Bast
05/25/2022, 12:06 PMthere is a lot of critical information in the response