<@U02SS3ZAMKQ> <@U01NT95GV8B> <@U01HWQ1RTC2> did a...
# support
@Prashant Shahi @Srikanth Chekuri @Ankit Nayan did anyone have this issue before ? I installed and upgrade opentelemetry-api 1.11.1 but when run the application, it always prompt version conflict, any idea ?
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pkg_resources.VersionConflict: (opentelemetry-api 1.11.1 (/usr/local/lib/python3.6/dist-packages), Requirement.parse('opentelemetry-api==1.10.0'))
Would you mind sharing some context? What to make sense of these bunch of files? What is the environment and what are you doing?
yes the context was previous I followed django example to push the django data to Signoz, the example is good, then I am trying to do it in my django application, but it was failed to run, build image without any issues
Here is the 1.11.1 release https://github.com/open-telemetry/opentelemetry-python/releases/tag/v1.11.1. The version for
should be 0.30b1. Please pay attention to your requirements.txt when you run into version conflicts.
thanks I fixed that issue, I can run that application, but so far signoz not able to get trace data, let me check what's wrong and back to you to see if still need support ,
can you help to check why the app not able to send data to signoz ? I have validated another django application is working, it is able to send trace data to signoz @Srikanth Chekuri @Prashant Shahi
the application is running,
but I only can see the example django, that approve the signoz is running well and collector is also good.
let me know anything you need @Prashant Shahi @Srikanth Chekuri @Ankit Nayan
and do we have any tool for troubleshooting between app and collector ? it seems hard to tracking and troubleshooting, pls advice