hi ! I have not been using the platform for few d...
# support
j
hi ! I have not been using the platform for few days and found this error from clickhouse :
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2022.05.17 12:05:08.011343 [ 7 ] {} <Error> Application: Caught exception while loading metadata: std::exception. Code: 1001, type: std::__1::__fs::filesystem::filesystem_error, e.what() = filesystem error: in posix_stat: failed to determine attributes for the specified path: Permission denied [/var/lib/clickhouse/metadata/system], Stack trace (when copying this message, always include the lines below):

0. std::runtime_error::runtime_error(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) @ 0x1924062d in ?
1. std::__1::system_error::system_error(std::__1::error_code, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) @ 0x1924a297 in ?
2. ? @ 0x191ef361 in ?
3. ? @ 0x191eee36 in ?
4. ? @ 0x191fc9df in ?
5. std::__1::__fs::filesystem::__status(std::__1::__fs::filesystem::path const&, std::__1::error_code*) @ 0x191f8d07 in ?
6. ? @ 0x1354ee02 in /usr/bin/clickhouse
7. DB::loadMetadataSystem(std::__1::shared_ptr<DB::Context>) @ 0x1354e2e2 in /usr/bin/clickhouse
8. DB::Server::main(std::__1::vector<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > > > const&) @ 0xa29fa01 in /usr/bin/clickhouse
9. Poco::Util::Application::run() @ 0x16f53846 in /usr/bin/clickhouse
10. DB::Server::run() @ 0xa292554 in /usr/bin/clickhouse
11. mainEntryClickHouseServer(int, char**) @ 0xa2906e7 in /usr/bin/clickhouse
12. main @ 0xa213a0a in /usr/bin/clickhouse
13. __libc_start_main @ 0x7ff61d8bc0b3 in ?
14. _start @ 0xa0a782e in /usr/bin/clickhouse

Cannot print extra info for Poco::Exception (version 21.12.3.32 (official build))
which makes me re-install the whole deployment. Have you faced this before ? Thank you,
p
@Jonathan Berrios Which version of SigNoz are you on? Is this running on a VM or on k8s?
j
@Pranay Signoz
0.8.0
, running on k8s.
p
I see. @Prashant Shahi do you have. more insights on this?
r
I can see permission denied error in the logs for path /var/lib/clickhouse/metadata/system. Trying giving full permission to the above folder
j
Yes I tried to do that but couldn't log into the container to manually give that so I had to redeploy