After i upgraded signoz helm installation I am get...
# support
s
After i upgraded signoz helm installation I am getting auth error in
signoz
component, though migrator job completed successully. I also tried resetting the password as per
signoz-clickhouse-external
secret, but still giving auth error
Copy code
{
  "timestamp": "2025-07-29T04:38:51.354461467Z",
  "level": "ERROR",
  "code": {
    "function": "github.com/SigNoz/signoz/pkg/telemetrystore/telemetrystorehook.(*logging).AfterQuery",
    "file": "/home/runner/work/signoz/signoz/pkg/telemetrystore/telemetrystorehook/logging.go",
    "line": 46
  },
  "msg": "::TELEMETRYSTORE-QUERY::",
  "logger": "github.com/SigNoz/signoz/pkg/telemetrystore/telemetrystorehook",
  "db.query.text": "SELECT 1",
  "db.query.args": null,
  "db.duration": "5.713751ms",
  "db.query.error": "code: 516, message: signoz: Authentication failed: password is incorrect, or there is no user with such name."
}
also my password is only alphanumeric, and i am able to login to the clickhouse via same username and password that is set in
signoz-0
pod environment variable
After i updated
SIGNOZ_TELEMETRYSTORE_CLICKHOUSE_DSN
in
signoz
statefulset from
<tcp://clickhouse-clickhouse-cluster.clickhouse.svc.cluster.local:9000/?username=signoz&password=$(CLICKHOUSE_PASSWORD)>
to
<tcp://clickhouse-clickhouse-cluster.clickhouse.svc.cluster.local:9000/?username=signoz&password=mypassword>
it worked
n
Hey @Shubhendra Kushwaha, We're aware of the issue and have merged a fix for it.
s
great, thanks for the info.
p
Thank you for this. The helm chart at 0.88.1 appears to still have this problem, but I managed to create a patch for it. I did however, patch it such that both CLICKHOUSE_PASSWORD and SIGNOZ_TELEMETRYSTORE_CLICKHOUSE_DSN are under
env:
, as I prefer not to have the passwords in plain text.
n
Hey @Pedro Carvalho, @Shubhendra Kushwaha, We've released a patch version to fix the clickhouse creds: https://github.com/SigNoz/charts/releases/tag/signoz-0.88.2
🎉 2