Hi When I search for the Trace ID of the error sho...
# support
u
Hi When I search for the Trace ID of the error shown in the Exception menu in Traces, it doesn't appear. Why is that?
v
please check the time range applied in the traces page if the traces lies in the same, secondly the attribute doesn't seem to be correctly selected. the fastest way would be to use the quick filters side nav to apply the same as well or select the appropriate one from suggestions dropdown
u
Of course, the time range was matched, and most clearly, the 'See the error in trace graph' button was pressed in the Exception.
Also, when I searched for the Trace ID directly, it did not work.