Hello! Trying to add a domain for SSO but running ...
# supportc
Carlos Martell
06/25/2025, 4:42 PMHello! Trying to add a domain for SSO but running into an error:
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{
"timestamp": "2025-06-25T16:40:24.823839334Z",
"level": "INFO",
"code": {
"function": "<http://github.com/SigNoz/signoz/pkg/http/middleware.(*Logging).Wrap-fm.(*Logging).Wrap.func1|github.com/SigNoz/signoz/pkg/http/middleware.(*Logging).Wrap-fm.(*Logging).Wrap.func1>",
"file": "/home/runner/work/signoz/signoz/pkg/http/middleware/logging.go",
"line": 84
},
"msg": "::RECEIVED-REQUEST::",
"pkg": "<http://go.signoz.io/pkg/http/middleware|go.signoz.io/pkg/http/middleware>",
"client.address": "10.2.41.224:35772",
"user_agent.original": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36",
"server.address": "",
"server.port": "",
"http.request.size": 71,
"http.route": "/api/v1/domains",
"http.response.status_code": 500,
"http.server.request.duration": 357655,
"response.body": "{\"status\":\"error\",\"error\":{\"code\":\"internal\",\"message\":\"domain creation failed\"}}"
}Carlos Martell
06/25/2025, 5:39 PMWe have three SigNoz environments, and for the other two I had no issues setting up SSO. But for this environment we actually had to reset the root password following these steps: https://signoz.io/docs/operate/reset-admin-password/ so I wonder if that messed something up
Carlos Martell
06/25/2025, 5:43 PMThe 500 error comes from
/api/v1/domainsCarlos Martell
06/25/2025, 5:50 PMYup, that was it. We had started the setup of the domains before deleting the users, so there were some records in
org_domainsCarlos Martell
06/25/2025, 5:50 PMdeleted all with
delete from org_domains;e
Eric Thompson
06/26/2025, 10:40 PMHi, Carlos. Glad to see you got it working and wanted to say hi 🙂