Hey Guys We’ve self-hosted SigNoz on our server an...
# support
j
Hey Guys We’ve self-hosted SigNoz on our server and are currently facing issues on the Home, Metrics, and Infra Monitoring pages. I’ve attached a screenshot of the errors we’re seeing. Everything else seems to be working fine — we’re able to view traces and logs, create dashboards, and invite users without any problems. SigNoz Version - 0.86.2
n
Hey @Jay Patel, the errors in the console are happening because you're running the Enterprise build without a license, although it should be fine. You will not be facing any issues because of that. Apart from that, can you check if there are any other errors you can see in the console or in the Signoz container/pod logs which might be causing the "Oops something went wrong"
I'll also suggest that you clear your browser cache and see if the error still persists
j
When I check the container logs (self-hosted via Docker Compose), I only see this error. signoz-clickhouse | {"date_time":"1750760333.706498","thread_name":"TCPServerConnection ([#1])","thread_id":"47","level":"Error","query_id":"","logger_name":"ServerErrorHandler","message":"Poco::Exception. Code: 1000, e.code() = 32, I\/O error: Broken pipe, Stack trace (when copying this message, always include the lines below):\n\n0. Poco:NetSocketImpl:error(int, String const&) @ 0x00000000153a1b5f in \/usr\/bin\/clickhouse\n1. Poco:NetSocketImpl:sendBytes(void const*, int, int) @ 0x00000000153a2bbd in \/usr\/bin\/clickhouse\n2. Poco:NetStreamSocketImpl:sendBytes(void const*, int, int) @ 0x00000000153a5296 in \/usr\/bin\/clickhouse\n3. Poco:NetHTTPSession:write(char const*, long) @ 0x00000000153908b3 in \/usr\/bin\/clickhouse\n4. Poco:NetHTTPHeaderIOS:~HTTPHeaderIOS() @ 0x000000001538bbdb in \/usr\/bin\/clickhouse\n5. Poco:NetHTTPHeaderOutputStream:~HTTPHeaderOutputStream() @ 0x000000001538bf1f in \/usr\/bin\/clickhouse\n6. DB:HTTPServerResponse:send() @ 0x0000000012942988 in \/usr\/bin\/clickhouse\n7. DB:HTTPServerConnection:sendErrorResponse(Poco:Net:HTTPServerSession&, Poco:NetHTTPResponse:HTTPStatus) @ 0x000000001293ecda in \/usr\/bin\/clickhouse\n8. DB:HTTPServerConnection:run() @ 0x000000001293e97b in \/usr\/bin\/clickhouse\n9. Poco:NetTCPServerConnection:start() @ 0x00000000153a5a72 in \/usr\/bin\/clickhouse\n10. Poco:NetTCPServerDispatcher:run() @ 0x00000000153a6871 in \/usr\/bin\/clickhouse\n11. Poco:PooledThread:run() @ 0x000000001549f047 in \/usr\/bin\/clickhouse\n12. Poco:ThreadImpl:runnableEntry(void*) @ 0x000000001549d67d in \/usr\/bin\/clickhouse\n13. ? @ 0x000072ca06353609\n14. ? @ 0x000072ca06278353\n (version 24.1.2.5 (official build))","source_file":"src\/Common\/Exception.cpp; void DB::tryLogCurrentExceptionImpl(Poco::Logger *, const std::string &)","source_line":"222"} signoz-clickhouse | {"date_time":"1750760363.780704","thread_name":"TCPServerConnection ([#1])","thread_id":"47","level":"Error","query_id":"","logger_name":"ServerErrorHandler","message":"Poco::Exception. Code: 1000, e.code() = 32, I\/O error: Broken pipe, Stack trace (when copying this message, always include the lines below):\n\n0. Poco:NetSocketImpl:error(int, String const&) @ 0x00000000153a1b5f in \/usr\/bin\/clickhouse\n1. Poco:NetSocketImpl:sendBytes(void const*, int, int) @ 0x00000000153a2bbd in \/usr\/bin\/clickhouse\n2. Poco:NetStreamSocketImpl:sendBytes(void const*, int, int) @ 0x00000000153a5296 in \/usr\/bin\/clickhouse\n3. Poco:NetHTTPSession:write(char const*, long) @ 0x00000000153908b3 in \/usr\/bin\/clickhouse\n4. Poco:NetHTTPHeaderIOS:~HTTPHeaderIOS() @ 0x000000001538bbdb in \/usr\/bin\/clickhouse\n5. Poco:NetHTTPHeaderOutputStream:~HTTPHeaderOutputStream() @ 0x000000001538bf1f in \/usr\/bin\/clickhouse\n6. DB:HTTPServerResponse:send() @ 0x0000000012942988 in \/usr\/bin\/clickhouse\n7. DB:HTTPServerConnection:sendErrorResponse(Poco:Net:HTTPServerSession&, Poco:NetHTTPResponse:HTTPStatus) @ 0x000000001293ecda in \/usr\/bin\/clickhouse\n8. DB:HTTPServerConnection:run() @ 0x000000001293e97b in \/usr\/bin\/clickhouse\n9. Poco:NetTCPServerConnection:start() @ 0x00000000153a5a72 in \/usr\/bin\/clickhouse\n10. Poco:NetTCPServerDispatcher:run() @ 0x00000000153a6871 in \/usr\/bin\/clickhouse\n11. Poco:PooledThread:run() @ 0x000000001549f047 in \/usr\/bin\/clickhouse\n12. Poco:ThreadImpl:runnableEntry(void*) @ 0x000000001549d67d in \/usr\/bin\/clickhouse\n13. ? @ 0x000072ca06353609\n14. ? @ 0x000072ca06278353\n (version 24.1.2.5 (official build))","source_file":"src\/Common\/Exception.cpp; void DB::tryLogCurrentExceptionImpl(Poco::Logger *, const std::string &)","source_line":"222"} I tried clearing the browser cache, but the error still persists
n
Yeah, you can ignore Broker pipe errors in the ClickHouse container
j
okay thanks for this issue "Oops something went wrong" what should i do??
n
Can you open these two requests and check what's the error
j
image.png,image.png
n
Can you try clearing the browser cache and logging in again? The error doesn't shows any concluding points here
j
okay
I done that, but the error still persists.
@Nagesh Bansal any solution for this??
@Nagesh Bansal Any solution for above????