Hello Team, Need quick help on the below!! I had ...
# support
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Hello Team, Need quick help on the below!! I had deployed the latest community edition (v0.87.0), I'm encountering an issue “{*"status":"error","error":{"code":"licensing_unsupported","message":"not implemented"}}*”where the UI becomes unresponsive after post-login. -Is this expected behavior or not? As per the documentation- https://signoz.io/blog/open-source-signoz-now-available-with-sso-and-api-keys/ I’m looking for API keys functionality Does it supports only in v0.85.0 or it also supports in v0.87.0- Can you please confirm?
Hi Team, Following up on this. Can you please suggest as we are blocked here? I couldn't find any info on community edition requiring license in signoz docs. We are looking for version 0.85.0 and higher.
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Hey @Nishanth Boggavarapu, The API Keys are part of the release from v0.85.0, so yes it is supported in v0.87.0 also
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@Nagesh Bansal Thanks for the response. I had successfully deployed the latest community edition (v0.87.0) and i can able to see the Signoz login page. However I'm encountering an issue “{*"status":"error","error":{"code":"licensing_unsupported","message":"not implemented"}}*”where the UI becomes unresponsive after post-login.
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How are you running signoz?
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I had installed SigNoz on Linux in an AWS EC2 instance
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Are you using Docker Compose?
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Nope I had installed this based on this documentation- https://signoz.io/docs/install/linux/
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Okayy, Let me check it once, I'll get back to you
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Okay sure Thanks!!
Hi @Nagesh Bansal. Any update on the above request?
@Vishal Sharma @Srikanth Chekuri - Can you please help me out if you have any inputs on this issue.
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Just adding here that the issue was resolved by @Nishanth Boggavarapu after reinstalling Signoz - I also did an investigation myself, but couldn't find an issue similar to this