Hi Team I am trying to upgrade using helm chart from v0 71 A SigNoz Community #support

Hi Team, I am trying to upgrade using helm chart f...

Sunil Deshpande

04/18/2025, 4:00 AM

Hi Team, I am trying to upgrade using helm chart from v0.71 (App Version 0.73.0) to v0.76.1 (App Version 0.78.1). I followed the migration guide. However, encountered two issues. 1. Startup issue for Signoz pod where the "notification_channels" cannot be found. 2. OtelCollector is not starting > signoz {"level":"fatal","timestamp":"2025-04-10T084133.973Z","caller":"query-service/main.go:108","msg":"Failed to create signoz","error":"no such table: notification_channel","stacktrace":"main.main\n\t/home/runner/work/signoz/signoz/ee/query-service/main.go:108\nruntime.main\n\t/opt/hostedtoolcache/go/1.22.12/x64/src/runtime/proc.go > > We had to rollback to the previous version as this is blocking the upgrade. Can you please assist ?

Robbin

04/18/2025, 7:42 AM

https://signoz-community.slack.com/archives/C01HWQ1R0BC/p1744624700539439

Vikrant Gupta

04/19/2025, 3:36 AM

Hi @Sunil Deshpande can you please share the migration table entires and the current output for

.tables

command in sqlite. Thanks !

Sunil Deshpande

04/21/2025, 5:56 AM

@Vikrant Gupta here is the output for

.tables

command from sqlite.

Copy code

sqlite> .tables
agent_config_elements               migration_lock
agent_config_versions               notification_channels
agents                              org_domains
apdex_settings                      org_preference
cloud_integrations_accounts         organizations
cloud_integrations_service_configs  personal_access_tokens
dashboards                          pipelines
data_migrations                     planned_maintenance
explorer_queries                    reset_password_request
feature_status                      rules
groups                              saved_views
ingestion_keys                      sites
integrations_installed              ttl_status
invites                             user_flags
licenses                            user_preference
licenses_v3                         users
migration
sqlite>
sqlite>
SELECT * FROM migration;
1|000|1|2025-02-19 06:04:38
2|001|1|2025-02-19 06:04:38
3|002|1|2025-02-19 06:04:38
4|003|1|2025-02-19 06:04:38
5|004|1|2025-02-19 06:04:38
6|005|1|2025-02-19 06:04:38
7|006|1|2025-02-19 06:04:38
8|007|1|2025-02-19 06:04:38
9|008|1|2025-02-19 06:04:38
10|009|1|2025-02-19 06:04:38
sqlite>

Vikrant Gupta

04/21/2025, 8:44 AM

please upgrade to version v0.77.0 first and then upgrade to to the latest version.

Vikrant Gupta

04/21/2025, 8:44 AM

@Robbin @Sunil Deshpande

Samuel Olowoyeye

04/29/2025, 10:57 PM

I'm having this issue also, i ran helm upgrade --namespace=platform my-release signoz/signoz -f npg.yaml --version 0.77.0 However, my pod signoz-0 is restarting with "msg":"Failed to create signoz","error":"no such table: notification_channel",

Vikrant Gupta

04/30/2025, 3:38 AM

Did you try upgrading to the

app version - 77

first and then to the latest ?

Samuel Olowoyeye

04/30/2025, 7:03 AM

Yes i did

Samuel Olowoyeye

04/30/2025, 7:04 AM

Here is my helm history

Samuel Olowoyeye

04/30/2025, 7:19 AM

Copy code

sqlite> .tables
agent_config_elements               migration_lock                    
agent_config_versions               notification_channels             
agents                              org_domains                       
alertmanager_config                 org_preference                    
alertmanager_state                  organizations                     
apdex_settings                      personal_access_tokens            
cloud_integrations_accounts         pipelines                         
cloud_integrations_service_configs  planned_maintenance               
dashboards                          reset_password_request            
data_migrations                     rules                             
feature_status                      saved_views                       
groups                              ttl_status                        
integrations_installed              user_invite                       
licenses_v3                         user_preference                   
migration                           users                             
sqlite> 
sqlite> 
sqlite> SELECT * FROM migration;
1|000|1|2025-02-08 17:09:46
2|001|1|2025-02-08 17:09:46
3|002|1|2025-02-08 17:09:46
4|003|1|2025-02-08 17:09:46
5|004|1|2025-02-08 17:09:46
6|005|1|2025-02-08 17:09:46
7|006|1|2025-02-08 17:09:46
8|007|1|2025-02-08 17:09:46
9|008|1|2025-02-08 17:09:47
10|009|1|2025-02-08 17:09:47
11|011|2|2025-02-26 11:34:43
12|012|2|2025-02-26 11:34:43
13|013|3|2025-04-30 07:10:49
14|014|3|2025-04-30 07:10:49
15|015|3|2025-04-30 07:10:49
16|016|3|2025-04-30 07:10:49
17|017|3|2025-04-30 07:10:49
18|018|3|2025-04-30 07:10:49
19|019|3|2025-04-30 07:10:49
20|020|3|2025-04-30 07:10:49

Robbin

05/01/2025, 9:53 AM

Upgrade to Signoz from v0.75 to v0.76 is succesful, at least. Thanks for the support from our end.

Robbin

05/01/2025, 10:05 AM

Upgrade to latest version from 0.76 also worked

Samuel Olowoyeye

05/02/2025, 7:52 AM

@Vikrant Gupta can you kindly help?

Vikrant Gupta

05/02/2025, 9:42 AM

@Samuel Olowoyeye you need to follow the same steps as @Robbin and @Sunil Deshpande, please correctly check your chart versions and app versions. make sure the helm rollback happened properly. • Upgrade to v0.76 ( SigNoz App Version ) • Upgrade to latest version from there

Samuel Olowoyeye

05/05/2025, 9:00 AM

I followed the instruction, Kindly see this screenshot

Samuel Olowoyeye

05/05/2025, 9:03 AM

Screenshot 2025-05-05 at 9.59.48 AM.png,Screenshot 2025-05-05 at 10.02.28 AM.png

Samuel Olowoyeye

05/10/2025, 6:08 PM

@Vikrant Gupta @nitya-signoz could you kindly assist here

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