New to Signoz, was installing to EKS using helm facing below issue from one of the issue: signoz-playground-dev-otel-collector-694d5dd67d-75x69: time="2022-09-24T161501Z" level=info msg="Executing:\nCREATE DATABASE IF NOT EXISTS signoz_metrics\n" component=clickhouse signoz-playground-dev-otel-collector-694d5dd67d-75x69: Error: cannot build pipelines: failed to create "clickhouselogsexporter" exporter, in pipeline "logs": cannot configure clickhouse logs exporter: code: 516, message: admin: Authentication failed: password is incorrect or there is no user with such name signoz-playground-dev-otel-collector-694d5dd67d-75x69: 2022/09/24 161501 application run finished with error: cannot build pipelines: failed to create "clickhouselogsexporter" exporter, in pipeline "logs": cannot configure clickhouse logs exporter: code: 516, message: admin: Authentication failed: password is incorrect or there is no user with such name

hey @Kapil Yadav welcome to SigNoz community! Seems like an auth issue, just guessing here - does your eks have a user of type

admin

?

thanks @Pranay I was wondering, what is the use of eks user here in chart 😞

yeah, I don't have much insights on this. @Prashant Shahi may have much more insight - though its a weekend, so may be he will take some time to get back 🙂

no worries

@Kapil Yadav could you please share the command that you used to install SigNoz?

Hi @Prashant Shahi I just used the signoz help chart. changed ingress only and deployed

installation steps and the

override-values.yaml

would help. Also, the pod status:

kubectl -n platform get pods -o=wide