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# support
s
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p
hey @Kapil Yadav welcome to SigNoz community! Seems like an auth issue, just guessing here - does your eks have a user of type
admin
?
k
thanks @Pranay I was wondering, what is the use of eks user here in chart 😞
p
yeah, I don't have much insights on this. @Prashant Shahi may have much more insight - though its a weekend, so may be he will take some time to get back 🙂
k
no worries
p
@Kapil Yadav could you please share the command that you used to install SigNoz?
k
Hi @Prashant Shahi I just used the signoz help chart. changed ingress only and deployed
p
installation steps and the
override-values.yaml
would help. Also, the pod status:
Copy code
kubectl -n platform get pods -o=wide