Hi! I'm trying to send traces from my tomcat9 appl...
# support
v
Hi! I'm trying to send traces from my tomcat9 application to my self-hosted signoz backend server. They run in different machines and I already allowed communication between them in the ports required. However, when I run tomcat with the settings for the OTEL I get two traces in my frontend web page and nothing more, in my tomcat logs there is the following error: [OkHttp <http://10.216.55.96:4318/...%7Chttp://&lt;signoz-backend-ip&gt;:4318/...&gt;] ERROR io.opentelemetry.exporter.internal.http.HttpExporter - Failed to export logs. The request could not be executed. Full error message: timeout java.io.InterruptedIOException: timeout In my signoz logs there are no errors being reported. I also tried using grpc with port 4317 and ran into the same error, but with GrpcExporter. I followed the steps in the documentation I found here: https://signoz.io/docs/instrumentation/opentelemetry-tomcat/ Can someone help me with that? All the configs in my signoz server were left at default.