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#support
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# support
v

Vishal Sharma

09/16/2022, 9:19 AM
Please follow this tutorial:
a

Ashu

09/16/2022, 9:21 AM
Hi @Vishal Sharma, Ashish has followed the docs. Seems like a port issue where his application is installed.
v

Vishal Sharma

09/16/2022, 9:24 AM
@Ashish You have to expose 4317 and 4318 port of otel collector docker container.
a

Ashish

09/16/2022, 11:21 AM
OK
@Vishal Sharma Both the ports are exposed now
Do i have to open any port on agent
v

Vishal Sharma

09/16/2022, 12:10 PM
Is it working now?
a

Ashish

09/16/2022, 12:20 PM
No
tracing.js not working for me
v

Vishal Sharma

09/16/2022, 12:43 PM
Let’s get on a call?
a

Ashish

09/16/2022, 12:43 PM
Can we connect on Monday first half ?
v

Vishal Sharma

09/16/2022, 12:44 PM
Can connect after 12PM
a

Ashish

09/16/2022, 12:44 PM
No problem let's connect at 1 PM on monday
v

Vishal Sharma

09/16/2022, 12:48 PM
send invite over vishal@signoz.io
a

Ashish

09/16/2022, 12:48 PM
ok
Hi @Vishal Sharma Can we connect now ?
v

Vishal Sharma

09/19/2022, 8:56 AM
We can connect at 4PM
a

Ashish

09/19/2022, 8:56 AM
Okay
v

Vishal Sharma

09/19/2022, 9:53 AM
Hey @Ashish I am available now, can we sync?
a

Ashish

09/19/2022, 9:57 AM
Sure
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