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# support
s
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v
Please follow this tutorial:
a
Hi @Vishal Sharma, Ashish has followed the docs. Seems like a port issue where his application is installed.
v
@Ashish You have to expose 4317 and 4318 port of otel collector docker container.
a
OK
@Vishal Sharma Both the ports are exposed now
Do i have to open any port on agent
v
Is it working now?
a
No
tracing.js not working for me
v
Let’s get on a call?
a
Can we connect on Monday first half ?
v
Can connect after 12PM
a
No problem let's connect at 1 PM on monday
v
send invite over vishal@signoz.io
a
ok
Hi @Vishal Sharma Can we connect now ?
v
We can connect at 4PM
a
Okay
v
Hey @Ashish I am available now, can we sync?
a
Sure