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#support
Title
# support
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manohar mirle

09/15/2022, 9:13 AM
Hello SigNoZ team, We tried to instrument NodeJS service by following the steps mentioned in the below link but its not successful. Collector is not receiving the data. Debug level has been enabled in the Collector. We are not seeing any traces in the logs. Pls guide us. https://signoz.io/blog/nodejs-opensource-application-monitoring/
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Ankit Nayan

09/15/2022, 9:23 AM
@Vishal Sharma can you look into it?
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Vishal Sharma

09/15/2022, 9:39 AM
@manohar mirle Which signoz version are you using? It looks like it’s an old blog, can you please try follow docs: https://signoz.io/docs/instrumentation/javascript/?
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manohar mirle

09/15/2022, 11:39 AM
Hi @Vishal Sharma We tried the steps mentioned in the above link also but no success. The traces are getting printed on the console of nodejs service but not in the collector console. Do we need to make any changes to the otel-collector-config.yaml to receive the data ?
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Vishal Sharma

09/15/2022, 12:10 PM
No @manohar mirle default config should work.
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manohar mirle

09/15/2022, 2:57 PM
@Vishal Sharma How to resolve this issue now ?
Pls guide
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Vishal Sharma

09/15/2022, 4:12 PM
@manohar mirle DMed you, we can have a short call to debug this.
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manohar mirle

09/15/2022, 4:37 PM
Sure, pls let me know your convenient time, will share the meeting invite. Regards, Manohar
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Vishal Sharma

09/16/2022, 1:38 AM
I am available today from 12PM - 7PM, please send me invite over vishal@signoz.io
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manohar mirle

09/16/2022, 3:49 AM
sure
Have sent the invite for 12 pm
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Vishal Sharma

09/16/2022, 7:17 AM
Issues were related to using old collector version and wrong port exposed. Also signoz doesn’t support changing db names right now. All issues are resolved. cc: @Ankit Nayan
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manohar mirle

09/16/2022, 7:59 AM
Thank you very much @Vishal Sharma, issue resolved. Its working now. Great help!
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