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# generals
Slackbot
09/16/2021, 11:51 AMThis message was deleted.
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Pranay
09/16/2021, 11:52 AM
Which setup are you running @User - Druid or ClickHouse? And what exact data are you finding unavailable? - Metrics data or Traces data?
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Akshat Kansal
09/16/2021, 11:57 AMDruid
Akshat Kansal
09/16/2021, 11:57 AMBoth data unavailable
Akshat Kansal
09/16/2021, 11:57 AMLooking for production grade
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Pranay
09/16/2021, 11:58 AM
Are the charts coming empty? Can you share a few screenshots if possible? Will help us find the root cause
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Akshat Kansal
09/16/2021, 11:58 AMJust to connect, Pranay, I represent PayU, and we trying use Signoz for APM
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Pranay
09/16/2021, 11:58 AM
Ok, nice to know.
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Akshat Kansal
09/16/2021, 11:59 AMWe are in a war room, possible for someone to help us
Akshat Kansal
09/16/2021, 11:59 AMmaybe can be quick
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Pranay
09/16/2021, 12:00 PM
Ok - DMing you
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Akshat Kansal
09/16/2021, 12:01 PMsure
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