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Slackbot

10/15/2021, 3:29 PM

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Pranay

10/15/2021, 3:53 PM

@User Can you share what messages you are seeing when deploying SigNoz?

John Zimsky

10/15/2021, 3:55 PM

Pranay thanks for the reply, that I get is a "port already in use". I stopped a number of other containers I have running and I now have everything except the hotrod example up and running

Pranay

10/15/2021, 3:55 PM

Ok - I think @User should be able to help you out

John Zimsky

10/15/2021, 3:59 PM

thanks

Pranay

10/15/2021, 3:59 PM

are you using clickhouse or druid set up?

John Zimsky

10/15/2021, 3:59 PM

clickhouse, less moving parts

Pranay

10/15/2021, 4:06 PM

@User I think you should be able to get hotrod running by changing

to a port which is available by changing this line and run docker-compose up again

John Zimsky

10/15/2021, 4:07 PM

so change 9000:8080 to 9999:8080?

Pranay

10/15/2021, 4:07 PM

yup - I think that should work

John Zimsky

10/15/2021, 4:08 PM

thanks!

John Zimsky

10/15/2021, 4:09 PM

also with everything else up I can see the web page and everything else seems to run but when I try an off-platform client it throw this error:

John Zimsky

10/15/2021, 4:09 PM

[otel.javaagent 2021-10-15 100605:189 -0600] [grpc-default-executor-0] ERROR io.opentelemetry.exporter.otlp.trace.OtlpGrpcSpanExporter - Failed to export spans. Server is UNAVAILABLE. Make sure your collector is running and reachable from this network. Full error messageUNAVAILABLE io exception

Pranay

10/15/2021, 4:09 PM

Copy code

also, can you share the output of lsof -i tcp:9000

John Zimsky

10/15/2021, 4:09 PM

I can get to the port (use Telnet <host> 4317)

John Zimsky

10/15/2021, 4:09 PM

sure

John Zimsky

10/15/2021, 4:10 PM

lsof -i tcp:9000 returns nothing

Pranay

10/15/2021, 4:12 PM

for off platform client issue - do you have port

accessible from outside ? This the port where opentelemetry collector listens to incoming telemetry data

John Zimsky

10/15/2021, 4:12 PM

yes and I confirmed the port is open with TELNET, doesn't do anything useful but it doesn't time out which lets me know I can get to it

John Zimsky

10/15/2021, 4:14 PM

the docker log for the otel_collector shows it to be up and ready for work

John Zimsky

10/15/2021, 4:15 PM

do I need anything more than this: -Dotel.exporter.otlp.endpoint=http://172.17.194.218:4317 for the endpoint definition?

✅ 1

Pranay

10/15/2021, 4:17 PM

the end point definition seems fine. btw, were you able to get SigNoz running after changing port for hotrod?

John Zimsky

10/15/2021, 4:25 PM

I will try that now, is hotrod a sample app?

Pranay

10/15/2021, 4:25 PM

yes, hotrod is a sample app

John Zimsky

10/15/2021, 4:34 PM

okay do delete the hotrod container and re-run setup? I don't need to bounce anything else, correct?

John Zimsky

10/15/2021, 4:34 PM

I see the sample has a bit different configuration, using Jaeger as best I can tell

John Zimsky

10/15/2021, 4:36 PM

hotrod is up and running, will try to test it

👍 1

Ankit Nayan

10/15/2021, 4:51 PM

The sample application sends data in jaeger-thrift protocol whereas the default in opentelemetry is otlp grpc and hence the port 4317

Ankit Nayan

10/15/2021, 5:39 PM

@User I just tested a sample java app. If your otel-collector logs show it is working correctly and port 4317 is open then that error should not come.

Ankit Nayan

10/15/2021, 5:40 PM

we have hosted a sample java app at https://github.com/SigNoz/spring-petclinic. Can you please check if you are able to see data from this app?

Ankit Nayan

10/15/2021, 5:43 PM

Or, we can come zoom and try to debug. It's somewhat late here so I will be available for 1 more hour or your local time 10am-2pm works for me. We can do it tomorrow or on coming week.

John Zimsky

10/15/2021, 7:29 PM

and that works, so I'm guessing I either have a firewall of a configuration issue, thanks! for your input, I will get back to you when I figure out which one it is,

John Zimsky

10/15/2021, 7:30 PM

Ankit thanks so much for the offer but I think I have enough of it figured out now and it isn't an issue with SIgNoz

👍 1

hiwot

03/23/2024, 8:00 AM

Hello team

hiwot

03/23/2024, 8:00 AM

Hello Team

hiwot

03/23/2024, 8:01 AM

I need to integrate my containerized application with SigNoz. is there anyone who has the documentation?

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SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.