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# supports
Slackbot
10/15/2021, 3:29 PMThis message was deleted.
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Pranay
10/15/2021, 3:53 PM
@User Can you share what messages you are seeing when deploying SigNoz?
j
John Zimsky
10/15/2021, 3:55 PMPranay thanks for the reply, that I get is a "port already in use". I stopped a number of other containers I have running and I now have everything except the hotrod example up and running
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Pranay
10/15/2021, 3:55 PM
Ok - I think @User should be able to help you out
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John Zimsky
10/15/2021, 3:59 PMthanks
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Pranay
10/15/2021, 3:59 PM
are you using clickhouse or druid set up?
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John Zimsky
10/15/2021, 3:59 PMclickhouse, less moving parts
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Pranay
10/15/2021, 4:06 PM
@User I think you should be able to get hotrod running by changing
9000j
John Zimsky
10/15/2021, 4:07 PMso change 9000:8080 to 9999:8080?
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Pranay
10/15/2021, 4:07 PM
yup - I think that should work
j
John Zimsky
10/15/2021, 4:08 PMthanks!
John Zimsky
10/15/2021, 4:09 PMalso with everything else up I can see the web page and everything else seems to run but when I try an off-platform client it throw this error:
John Zimsky
10/15/2021, 4:09 PM[otel.javaagent 2021-10-15 100605:189 -0600] [grpc-default-executor-0] ERROR io.opentelemetry.exporter.otlp.trace.OtlpGrpcSpanExporter - Failed to export spans. Server is UNAVAILABLE. Make sure your collector is running and reachable from this network. Full error messageUNAVAILABLE io exception
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Pranay
10/15/2021, 4:09 PM
Copy code
also, can you share the output of lsof -i tcp:9000j
John Zimsky
10/15/2021, 4:09 PMI can get to the port (use Telnet <host> 4317)
John Zimsky
10/15/2021, 4:09 PMsure
John Zimsky
10/15/2021, 4:10 PMlsof -i tcp:9000 returns nothing
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Pranay
10/15/2021, 4:12 PM
for off platform client issue - do you have port
4317j
John Zimsky
10/15/2021, 4:12 PMyes and I confirmed the port is open with TELNET, doesn't do anything useful but it doesn't time out which lets me know I can get to it
John Zimsky
10/15/2021, 4:14 PMthe docker log for the otel_collector shows it to be up and ready for work
John Zimsky
10/15/2021, 4:15 PMdo I need anything more than this: -Dotel.exporter.otlp.endpoint=http://172.17.194.218:4317 for the endpoint definition?
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Pranay
10/15/2021, 4:17 PM
the end point definition seems fine.
btw, were you able to get SigNoz running after changing port for hotrod?
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John Zimsky
10/15/2021, 4:25 PMI will try that now, is hotrod a sample app?
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Pranay
10/15/2021, 4:25 PM
yes, hotrod is a sample app
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John Zimsky
10/15/2021, 4:34 PMokay do delete the hotrod container and re-run setup? I don't need to bounce anything else, correct?
John Zimsky
10/15/2021, 4:34 PMI see the sample has a bit different configuration, using Jaeger as best I can tell
John Zimsky
10/15/2021, 4:36 PMhotrod is up and running, will try to test it
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Ankit Nayan
10/15/2021, 4:51 PM
The sample application sends data in jaeger-thrift protocol whereas the default in opentelemetry is otlp grpc and hence the port 4317
Ankit Nayan
10/15/2021, 5:39 PM
@User I just tested a sample java app. If your otel-collector logs show it is working correctly and port 4317 is open then that error should not come.
Ankit Nayan
10/15/2021, 5:40 PM
we have hosted a sample java app at https://github.com/SigNoz/spring-petclinic. Can you please check if you are able to see data from this app?
Ankit Nayan
10/15/2021, 5:43 PM
Or, we can come zoom and try to debug. It's somewhat late here so I will be available for 1 more hour or your local time 10am-2pm works for me. We can do it tomorrow or on coming week.
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John Zimsky
10/15/2021, 7:29 PMand that works, so I'm guessing I either have a firewall of a configuration issue, thanks! for your input, I will get back to you when I figure out which one it is,
John Zimsky
10/15/2021, 7:30 PMAnkit thanks so much for the offer but I think I have enough of it figured out now and it isn't an issue with SIgNoz
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hiwot
03/23/2024, 8:00 AMHello team
hiwot
03/23/2024, 8:00 AMHello Team
hiwot
03/23/2024, 8:01 AMI need to integrate my containerized application with SigNoz. is there anyone who has the documentation?
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