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# supports
Slackbot
12/23/2021, 4:20 PMThis message was deleted.
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Pranay
12/23/2021, 4:23 PM
hey @User Welcome to SigNoz community 👋
😃 1
Pranay
12/23/2021, 4:24 PM
@User Can you help Ani figure this out
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Palash Gupta
12/23/2021, 4:26 PM@User looks like you are on windows
Palash Gupta
12/23/2021, 4:27 PMcan you please help me with your node version with
node -va
Ani
12/23/2021, 4:27 PMYes, I am on windows
Ani
12/23/2021, 4:27 PMBut I ran the command in bash
Ani
12/23/2021, 4:28 PMMy node version is 14.17.3
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Palash Gupta
12/23/2021, 4:30 PMcan you try this one
Copy code
npm install --global --production windows-build-toolsPalash Gupta
12/23/2021, 4:30 PMand then try once again
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Ani
12/23/2021, 4:30 PMAlright
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Palash Gupta
12/23/2021, 4:31 PMthis error is not related to Signoz
this is a generic node error on windows
i found a stackoverflow ans for same
please refer here:
https://stackoverflow.com/questions/35293117/npm-install-that-requires-node-gyp-fails-on-windows
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Ani
12/23/2021, 4:34 PMThanks a lot
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Palash Gupta
12/23/2021, 4:35 PMWelcome @User
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