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Title
# support
k

Karam Ashqar

02/18/2022, 11:44 PM
hi, I installed everything on EKS, attached a Loadbalancer nginx to my-release-signoz-frontend svc, created account, logged in, then I attached another Loadbalancer nginx to my-release-signoz-otel-collector mapped to port 55681 I can see this response when I call <loadbalancer_externalip>/v1/trace
Copy code
{
code: 12,
message: "Not Implemented",
details: [ ]
}
and when I put this link to my nestjs app on my local machine or cluster, it doesn't show any metrics/applications at all, anyone knows why?
p

Pranay

02/19/2022, 3:09 AM
@User Can you try port 4317 instead of 55681?
k

Karam Ashqar

02/19/2022, 11:53 AM
should it give me this when I open <loadbalancer>:4317/v1/trace
p

Pranay

02/19/2022, 3:25 PM
@User I have updated the docs for nestjs instrumentation a bit - https://signoz.io/docs/instrumentation/nestjs/ Can you try this
k

Karam Ashqar

02/19/2022, 3:25 PM
@User do I need to use an environment var?
p

Pranay

02/19/2022, 3:26 PM
for otel end point?
you can also take reference form nodejs app docs - it is better maintained - https://signoz.io/docs/instrumentation/nodejs/
you should use 4317 port
Also - we have a troubleshooting guide to check if you signoz is accesible from your application - https://signoz.io/docs/install/troubleshooting/#kubernetes
k

Karam Ashqar

02/19/2022, 4:44 PM
@User can I dm u
p

Pranay

02/19/2022, 4:45 PM
sure
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